Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Excellent
Ahmed was professional, informative and efficient. He explained the process and delivered accordingly. Very satisfied with Ahmed's well done job. Kudos!
Esperanza V,
Hollywood, FLSpot on
Very, very knowledgable. Very polite he cleaned up his mess. Thanks for hiring such a good person
Sharon R,
Amarillo, TXTechnicians were great, professional and pleasant.
The Sears Home Services App is not user friendly, no option too talk to a human which would have provided additional information for the technician to make the repair on the first appointment. The Chat Bot is limited to specific information from the customer to the Technician prior to his arrival. For example, my property is gated and the technician must call or text me his eta so I can open the gate. This is not included in the Bots list of canned reasons to communicate with the technicians. This is one of several issues that I believe is not customer oriented. If I am wrong, my first complaint applies, App is not user friendly.
Karen B,
Sonoita, AZThermostat
He was very good at what diagnosing the problems and he was patient and explained details that I could understand.... Qualities most don't care to share to a customer who needs to understand what there paying for.😇 😁 You made my day comfortable. Thanks I know who I will keep in mind for the next problems that I might have. Have a good day.
Frances P,
Las Vegas, NVGreat service
William was great! Knowledgeable and professional. He was on time and very courteous; he explained the entire repair to me and answered all my questions. Great experience!
Joseph W,
Charleston, SCRyan was awesome
Ryan was very professional in communicating when he would arrive. He handled everything skillfully and thoroughly. He even gave us tips to know how to use our machine more efficiently.
Kanda B,
Silver Lake, IN5 star review for Loinest
Loinest is very professional, and excellent at his profession. I was very satisfied.
Carolyn R,
Baldwin, LAService/ call in
Isaac was good. Trying to make an appointment with the A1 was HORRIBLE!!!! It just round and round to the same question never got to make an appointment. Tried for 15 minutes. Called Back and got a real person
Karen F,
Fullerton, CAGreat Teck
Mohammad is a great service man. He knows his stuff. He diagnosed the problem right away.
Darryl R,
Sacramento, CAVery good tech
The tech was very good and knowledgeable about dishwasher He was very friendly he put the parts correctly on and he check that the part was install right and made sure the part the part. He run The dishwasher ran by running a test with the dishwasher
Rodney Y,
Toano, VA