Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Frig
Jorge went the extra mile. Explained what was wrong, how fixed and listened. Extremely please with his service. Good person for NEW TECHS to learn processes of repair as well Deal with Dissatisfied customer. Customer service 100%. Excellent!
Antoinette B,
Winnebago, ILExcellent Service Provided by Paul
Very pleased with the excellent refrigerator repair service provided by Paul today. He was polite, knowledgeable, and efficient. Highly recommend!
Rudy R,
Weirton, WVWashing machine/stackable
Thomas was very knowledgeable and pinpointed and fixed problem in a timely manner. Excellent service.
Maryann R,
Bourbonnais, ILEric was awesome
Eric called me 30min ahead of showing up to verify address and let me know estimated time of arrival. He was friendly, on time, and didnt waste no time getting right to work diagnosing our issue with the AC unit. He was able to fix it quickly and was very informative. Thank you Eric!
Joseph R,
Surprise, AZExcellent
Great overall performance, very considerate of my needs and thorough with a explanations
Jesse M,
Toledo, OHTony Review
Tony did a great job for us repairing our 2004 washer. The coupler went out and he fixed it no problems.
Paul B,
Carrollton, TXTOSHIRO THE KENMORE PATRIOT
He was great the 1st time when ordering everything This time was exceptional because where other reps blew me off and never showed He told me would take time to get me done I told him I can't go another 2 weeks already been 2 months since parts were here The problem was someone said it was all fixed so they don't set more time for this repair But he made time and did what a company should be proud of !!! Because your company needs a lot of help with human communications and less AI CRAP I WOULD GIVE HIM 10 STARS IF I COULD! Going out of his way to service me your customer! Thank you MR T
James W,
Wantagh, NYTechnician
The technician was very professional, and explained and showed showed a picture of repair performed.
John M,
Clinton, MSRobert was awesome
He took his time and bs'd with me. Explained what he was doing. Just a really gentleman.
Deb S,
Minneapolis, MNTop 5
Arrived in the time prescribed very professional great service good customer service
Timothy G,
Lake Worth, FL