Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

WHAT ?
May 20, 2026
Overall rating

GREAT RESPONSE AND COMMUNICATION...VERY HELPFUL..TIMELY SERVICE..A PLEASURE TO DEAL WITH...

Sanford R,

Gainesville, FL
Professional, polite & knowledgeable
May 20, 2026
Overall rating

The issue was diagnosed and resolved in a very short period of time. Mr. Darrell is obviously an experienced technician.

Theresa S,

South River, NJ
Very good
May 20, 2026
Overall rating

He's a professional And saw the problem or lack Of it right away.

Sheri H,

Wanaque, NJ
Thorough service
May 20, 2026
Overall rating

Even though he ended up not being able to fix our dryer, (it wouldn't turn on) as it turned out to be an electrical problem that needs an electrician, he checked out the dryer thoroughly to make sure it wasn't the dryer. and left everything clean. He also explained everything to us.

Leslie D,

South Burlington, VT
Dryer repair
May 20, 2026
Overall rating

Great job with dryer, great updates on timing from the system

Cynthia C,

Marion, IA
Great Tech!
May 20, 2026
Overall rating

Another company's tech told us we needed a new AC unit. What it really needed turned out to be much more affordable. And we wouldn't have known that without Otis. Thank you!

Anthony G,

Shelbyville, IN
Dryer repair
May 20, 2026
Overall rating

Fast and very pleasant. Grateful for his help. Have a great maintenance suggestion

Brandon J,

Union Gap, WA
LG refrigerator
May 20, 2026
Overall rating

David did a great job. Very respectful to the house very knowledgeable, and when the parts came in, he had us up and running in less than three hours. That's pretty good considering I needed a full compressor replacement.

Richard R,

Milwaukee, WI
Technician Review
May 20, 2026
Overall rating

Technician was friendly,he answered my questions & was extremely helpful

Jennifer C,

Madison Heights, VA
Superb!
May 20, 2026
Overall rating

Dallas goes the extra miles to get the job done, and he is an expert at what he does. Super fast too.

Sharon D,

Chicago, IL