Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

167.8K


Average Rating

4.7/5

AC technician
June 28, 2025
Overall rating

Alexander was very helpful and showed concern for my needs. Answered my questions.

Georgianne T,

Prattville, AL
Dwayne
June 28, 2025
Overall rating

Fast efficient service provided by Dwayne. He also pitched the Sears Appliance Warranty.

Norman H,

Acworth, GA
Professional!
June 28, 2025
Overall rating

Very personable and professional young man who did a great job!

Anita M,

Walkertown, NC
Very good service from Paul
June 28, 2025
Overall rating

The repairman that came out a week ago misdiagnosed the issue and ordered parts that were not needed and would not have fixed the problem. Paul took apart the washer and was quickly able to figure out the real issues. He showed me the parts that were broken so that I felt very comfortable with his guidance. It wouldn't have been cost effective to repair the machine so Paul was able to start the refund process for what I had paid from the misdiagnosis. Felt very confident and comfortable with his help.

Diane M,

Severn, MD
Great service
June 28, 2025
Overall rating

The technician was on time, friendly and fixed the problem quickly.

Sharon G,

Browns Mills, NJ
washing machine repair
June 28, 2025
Overall rating

I called Sears to get my washing machine problem diagnosed. I was pleased with prompt scheduling of an appointment. Trevor the technician arrived on time & was very professional and knowledgeable. He diagnosed the issue and explained everything clearly. I would highly recommend Sears to anyone.

Susan M,

Gaffney, SC
Solomon
June 28, 2025
Overall rating

Solomon was knowledgeable, professional, and helpful. We appreciate that he explained the situation well and worked to get things done to fix our AC.

Mary P,

Fairfax, VA
Very fast service
June 28, 2025
Overall rating

Elio, was on time, professional and resolved the problem quickly.

Jureka H,

White Plains, MD
Great Service!
June 27, 2025
Overall rating

Albert was a true professional. He arrived right on time and quickly identified the issue. His experience was clear from the start, and both my husband and I felt confident that the work was done correctly and thoroughly. We really appreciated his expertise and reliability.

Liudmila I,

Fort Pierce, FL
Ice maker repair
June 27, 2025
Overall rating

Derrick was friendly and very knowledgeable. Quality service and workmanship. Very helpful.

Mitchell I,

Lihue, HI