Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Excellent job
June 24, 2026
Overall rating

Tech that was sent for my air conditioner repair He was very professional

Gail H,

Jacksonville, FL
Good tech
June 24, 2026
Overall rating

This guy can explain it all. He is good at his job, now we will see if he can fix it!

Michael T,

Chandler, AZ
Central A/C Repair
June 24, 2026
Overall rating

I would like to recognize Ronald for the outstanding service he provided during my AC repair. He is extremely knowledgeable, professional, and delivers excellent customer service. He took the time to listen to my concerns, explain everything clearly, and made sure I understood the repair process. Ronald brings back the old-school level of customer care that Sears was once known for—treating customers with respect, honesty, and genuine concern. His experience and dedication are evident in the way he works, and it is easy to see why he is so well respected. I am very grateful to have had Ronald work on my equipment and would gladly welcome him back any time. Sears is fortunate to have an employee of his caliber representing the company. Thank you, Ronald, for a job well done!

Rico N,

Lake Elsinore, CA
Repair
June 24, 2026
Overall rating

T was very affable and friendly. If I ever need help again, I hope it's he that gets sent out to my house.

Jeffrey P,

Stone Ridge, NY
Robert Pappas
June 24, 2026
Overall rating

Rudy was courteous, knowledgeable, and efficient. He resolved my problem quickly and explained why I had had the problem with my oven.

Mr_robert P,

Woburn, MA
Dennis
June 24, 2026
Overall rating

Dennis is very polite and gets the job done. Sears scheduling is awful (no call no show for a full day) but that is not Dennis' fault.

Kelsey G,

Sierra Vista, AZ
Service call
June 24, 2026
Overall rating

Was very thorough, and professional. I feel he did a great job.

Sherri H,

New Lexington, OH
Great serviceman
June 24, 2026
Overall rating

Did not have any problems fixing my washer. Courteous to deal with.

Dennis M,

Chillicothe, TX
Zarryu
June 24, 2026
Overall rating

He is humble and professional,he clarify the issues on my refrigerator and told me what he is doing in details and he fixed it 2 appointments.Thank you Zarryu.

Nardos K,

Laurel, MD
Bill tech friendly and professional and very knowledgeable
June 24, 2026
Overall rating

Very knowledgeable and professional guy clean it took the material to be shipped to my house the date of appointment was changed not the technician fault thanks for your service

Walter O,

Phoenix, AZ