Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Getting it done right.
Very very knowledgeable . I would use them at any time any day.
Artis Z,
Baltimore, MDVery professional
After 4 cancelations you finally showed up and Brandon replaced the part on my freezer. The worst part of this whole thing was talking to AI person.
Kelly R,
Wilmington, NCIce maker installed
This young man is always pleasant n smiling. He does good work too. We like getting got our service.
Curtis D,
Gilmer, TXGreat Service, Problematic Account Dashboard
This is only the second time that I have used this service. Both times the service in my home was exceptional. The Home Services website is inadequate. The appliances have the wrong dates of manufacture and there is no way for a customer to make corrections. Further, I've had difficulty getting account set up problems corrected. The first service was scheduled for a neighbor's address without my knowledge. I spent hours on the phone with customer service trying to have this corrected and reschedule the service. My address on the contract is now accurate, but there is still a disconnect in the system that allows the neighbor's address to link to my account. I only rate this as 5 stars because of the in home service. The online experience and account management is 3 stars at best.
Mark L,
Daniel Island, SCGrill Problems
Stephen is a skilled technician. He knew what he was doing. In minutes he had the problem solved. He gives great advice on remedies that will not hurt your pocketbook. He gave me a quote for the repair but also gave me an alternate to make repair my self. What this country needs is more people like Stephen who is not bent on seeing someone spend a lot of money for their benefit.
Chris D,
Sardinia, OHAnthony service technician
Anthony was very helpful and polite he went above and beyond to help
Helen R,
Mansfield, GARandall
RANDALL was Very Knowledgeable & efficient. I'm So Happy that he was able to come after waiting for months after receiving the parts. Randall was extremely thorough & made sure everything was working properly
Bernadine S,
Kihei, HIreview of Nick
Nick was on time well mannered and pleasant. He worked quietly and quickly.
Ed F,
Keaau, HIMr T
Amazing job explaining the details of the repair for my wisher and I have problem with it call thank you Mr T
Lorraine W,
Maricopa, AZService review
Outstanding service. Courteous. Helpful. Martin did an awesome job. Thank you.
Inez V,
Hemet, CA