Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Shareef
Mr. Shareef, anrr a head of scheduleor on time. Vert respectful and courtesy technician, kept me informed about my microwave. Shareef, contacted warranty company to discuss possible replacement of microwave. If I need any appliance repair technician I will recommend Shareef, to fixed my appliances. V/r Tony!
Tony D,
Goose Creek, SCOwner
Very friendly and knowledgeable. Showed me how to fix myself from C to F
Sue L,
Germantown, WIHomeowner
Excellent! Our service representative did an excellent job not only repairing our problem and had a high standard of professionalism. A real asset to your company! Thank you!!
Edward C,
Philadelphia, PADryer Repair
James was prompt, courteous, and professional. After his arrival my dryer started heating, but he believed my concerns and disassembled the dryer for further investigation. His findings were that one of 2 heating elements was not working, and the other only intermittently. He provided me with upfront repair pricing which prompted my decision to just purchase a new one.
Alfonzo R,
Harrisburg, PABob is a great service provider.
We've seen Bob several times, he's great. I don't know what else to add, but he's straightforward, honest and a pleasure.
Albert A,
Woodstock, VTTop Tier professionalism and integrity
My highest commendation goes to Mr. Sayed for his expertise, courtesy, and integrity. He came fully "tooled up", quickly knew where to check, completed his diagnostics, and patiently explained the nature of the problem. Although I have had reason to doubt the honesty of repair and maintenance personnel in the past, Mr. Stayed is not one of them. He's a credit to the Sears Warranty company.
George W,
Cross Jct, VAExcellent
Bobby called in advance, was on time, professional and provided great service
Lisa H,
Prospect, KYMe
Respect. Quick to solve issue. Knowledgeable. Nice. Short. Gray hair.
Patrice K,
Elgin, ILExcellent Service
Lonnie was excellent. He quickly analyzed the problem with the refrigerator and explained to me what the issue was and what it would take to fix it. He ordered the required parts and worked with me to schedule a date and time to return to replace the parts and get the refrigerator back working. He returned on the scheduled date and completed the job. Excellent customer service. He was very helpful, professional, and courteous.
Gary B,
Goldsboro, NCProfessional and Reliable Service
Ryan did a great job throughout the entire process. He was professional, easy to communicate with, and stayed on top of everything from start to finish. Any questions I had were answered clearly and quickly, which made the experience smooth and stress-free. What stood out most was his attention to detail and follow-through. He did what he said he was going to do and made sure everything was handled the right way. Good customer service is hard to find sometimes, and Ryan made the whole experience feel straightforward and reliable. I'd definitely recommend working with him.
Adrian W,
Muncie, IN