Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Adam was great
Appreciate Adam working late and making it to my house! Friendly and helpful!
Michelle B,
Rocky Mount, VAExtremely Knowledgeable!
He was very professional and knowledgeable. He performed the maintenance fast and kept us informed on the status of our appliance throughout.
Johnny A,
Hahira, GA.
Joe was great. Your AI sucks. You should fire the person in charge of AI.
Mark E,
Surprise, AZDrum install
Great job, quick work, nice guy, pleasure to work with
Jade C,
Bonham, TXStove work
He was awesome. I asked him a lot of questions. He answered them perfect I was very pleased with his work, he was real polite, and nice. If I have to have someone come out in the future I hope it will be him.
Janice M,
Walterboro, SCDryer Nightmare
It's been painful with over 15 visits to fix our dryer. Dealing with your AI system is TERRIBLE!! But working with Brian was a delight....resilient, responsive and very communicative. 5 STARS!!
Emerald M,
Westerville, OHGreat technician - Horrible scheduling by company
Jimmy did a freakin and was very apologetic for the scheduling issues. The AI system cancelled us 4 times after waiting all day for us to reschedule. Had 2 no shows and sent me texts twice to schedule but then won't let me schedule the dates. Over a month to get our refrigerator back to working
William S,
Amarillo, TXGreat service Tec
Very happy with Sears service and skilled technician. Repaired the AC unit in a few minutes time.
Bondy C,
Phoenix, AZOutstanding service
John did an outstanding job. To my surprise ( contrary to popular belief ) he had the parts he needed to complete the job. He is very friendly and finished the job in a very reasonable amount of time.
Jay S,
Prescott, AZ??
Great experience. Shane is an exceptional technician. He kept us informed. Shane is very knowledgeable, professional and thoughtful. He is very courteous. Sears should be very proud to have an employee like Shane.
Arzell H,
Trona, CA