Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Craftsman Lawn Mower
May 22, 2026
Overall rating

The experience was excellent. Thorough investigation and well explained. A seamless experience with great communication. My lawn mower runs perfect now.

Steven M,

Meriden, CT
Dryer repair
May 22, 2026
Overall rating

Justin did an excellent job. He is an outstanding technician and has gone way above and beyond. I would recommend him to any customer.

Connie H,

Bellflower, CA
Excellent and professional!
May 22, 2026
Overall rating

No complaints at all, only a positive experience with him.

Garry M,

Richland, WA
Thank you
May 22, 2026
Overall rating

Roger was great. So good with communicating the day of. And accommodating us as best he could.

Shannajames A,

Sioux Falls, SD
Fix the problem in a matter of minutes.
May 22, 2026
Overall rating

I HATE your robot answering service. It needs to be a live person!! She is soooo stupid!!! Get a live person to do your scheduling!!

Caroline B,

Wdm, IA
Sears Technician Richard
May 22, 2026
Overall rating

Richard was a great technician. He was knowledgeable, fast, accurate, and caring. You don't see this much anymore. He is well deserving of a 5 star review.

Rick H,

San Augustine, TX
Very helpful
May 22, 2026
Overall rating

Very helpful with suggestions and knowledgeable with the refrigerator needs as well as on the dishwasher, which had a stuck filter.

Matthew R,

Kennett Square, PA
A/C
May 22, 2026
Overall rating

He's polite, knowledgeable & efficient! Got my A/C unit working in short time.

Sharon L,

Martinsburg, WV
Rafael
May 22, 2026
Overall rating

Rafael it was great he fixed in minutes. Very efficient and friendly! Another subjet to improve My experience with appointments is was wrong by AI assistant terrible experience.

Stella P,

Winter Park, FL
Amazing service!
May 22, 2026
Overall rating

Cal was fast and friendly while checking on our furnace. He gave me a clear explanation of the problem, fixed it quickly, and answered all of my questions without trying to sell me on something I didn't need.

Benjamin, D,

Minneapolis, MN