Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
A/C repair
Jermaine was very knowledgeable, and attentive to our needs. He fixed the problem. Thanks so much
Lysa W,
Jonesboro, GAGreat!
Glenn was great! Very professional and worked quickly. He was knowledgeable of the job and what needed to be done.
Racheal M,
Lansford, PAPerfect Technician
Jason was a wonderful! Tech. He was kind, courteous, and Professional🙌🏼🙏🏼🙌🏼 and he communicated to me what the problem was and fixed it. Thank🙏🏼You Blessings❣️
Jamie F,
Hanford, CAExceptional service
Professional demeanor Courteous - customer service Analytical Thorough in diagnosis Excellent service
Anna P,
Miami, FLRefrigerator Repair
Cory was quick and informative, he was able to quickly diagnose the issue so that the warranty company could complete the replacement process.
Jason P,
San Angelo, TXMicrowave repair
He was excellent from start to order the part and to arrive and install the part. Very friendly and helpful
Paul M,
Newport, KYWasher Repair
Excellent work. Will not hesitate to call for service again.
Bob M,
Burlington, NJWasher repair
Casey is the epitome oh the perfect repairman. He explained everything and fixed my machine. I wish you had sent him at the very beginning. I'd rate him 5 star. The first repair person you sent came 3 different times and was unable to fix the problem. I think you should have sent someone else earlier. I think it's reasonable to expect a successful repair at the first appointment. In this case parts had to be ordered so another appointment was needed and that was understandable. 4 visits over 2 1/2 weeks was not the greatest service. I also think it would be helpful if you would provide a better window in telling when the repair person would be arriving—maybe morning or afternoon.
Patricia M,
Colorado Springs, COOven Repair
Hayward had to replace an oven igniter that was just replaced 3 months ago. Sears needs to use a more reliable parts store. Hayward did an excellent job.
Joseph G,
Yeadon, PADryer
Don came in happy and helpful. He examined my dryer the laid out the options, completely ok that I chose to forego his services and buy a new dryer instead of repairing the old one. I did sign up for the appliance warranty program, so my service fee was applied to the cost of that. Win/Win!
Angela S,
Springfield, IL