Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

service with a smile
May 26, 2026
Overall rating

great service. very knowledgeable and helpful in servicing tractor and troubleshooting issues.

Julie S,

Snohomish, WA
Professional, very product wise, excellent manners
May 26, 2026
Overall rating

Thank you for sending John over. He has many years experience and it shows. He is professional and represents Sears well.

Annette M,

Ocala, FL
Customer of HVAC repair
May 26, 2026
Overall rating

Solomon was excwtional, polite respecctfu;, and knowing what to do to fix the problem. Thank you, S olomon.

Frank B,

Culpeper, VA
Repair
May 26, 2026
Overall rating

Very efficient and professional. Fixed it fast. Arrived on time.

John G,

Millersville, MD
Very good technician
May 26, 2026
Overall rating

Very good service . Repair went very well and friendly. Very good technician.

Patricia T,

Helendale, CA
Technician Howard
May 26, 2026
Overall rating

Great and professional and quick great customer service. We request him every time if possible. Howard told me to recall if I have any problems.

Harold M,

Detroit, MI
Very knowledgeable
May 26, 2026
Overall rating

He was well mannered and knew what he was talking about. After testing a few things figured out what was going on and fixed it.

Kelly L,

Williamsburg, VA
Service provided by Shane
May 26, 2026
Overall rating

I want to say that Shane is an asset to Sears Home Services. He was very through in his evaluation of the problem I have had with my refrigerator. On his first visit he listened intently as I told him the issue, and he asked a few questions. He checked out some of the electronics inside and ordered some parts, which arrived at my home during the following week. Upon his next visit, he replaced the defective parts and said the freezer would be making ice again within a few hours. He was neatly dressed and very polite. I would highly recommend Sears Home Services and Shane to my neighbors. Rose Anderson

Rose A,

Tehachapi, CA
Excellent and efficient service
May 26, 2026
Overall rating

Donald arrived and after a chat to discuss the circumstances around the failure, went to work diagnosing the system, identified the problem, and solved the breakdown. He went on to check for other issues, addressing a marginally low freon level expertly. HVAC is operational again and cooling. Donald also provided some valuable insights with respect to maintenance and preventative operations, a very useful value add.

Eric B,

Oswego, IL
Efficient and friendly
May 26, 2026
Overall rating

Thank you, David, for getting us cool again! Impressed by Sears!

Maike J,

Chicago, IL