Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Service
May 26, 2026
Overall rating

I appreciated that Juan called before the appointment did the service, and when I realized another issue with the washer he came back and fixed the problem!!

Kimberly W,

Marbury, AL
Refrigerator Repair
May 26, 2026
Overall rating

Friendly. Nice. Got the job done. Very professional. Explained the process and cleaned up afterwards.

Anthony P,

Ward, AR
Honest and down to earth service
May 26, 2026
Overall rating

I appreciate the service given by Greg. He tried to replicate the issue we saw, but adjusted a few things and was honest, that nothing major was going on. There's peace of mind now for us, especially that I'm not spending an arm and a leg on repair or replacement, and I would wholeheartedly recommend Greg and this company to anyone!

Mathew S,

Columbus, OH
Top Notch Refrigerator Repairman
May 26, 2026
Overall rating

A wonderful young man with patience and passion for his trade and his customers. He is knowledgeable and very kind. Thank you for one of the best customer service experiences ever!

Melinda D,

Marion, KY
Very Helpful
May 26, 2026
Overall rating

My tech was very helpful and was able to fix my problem. Highly recommend

Beth S,

Homer, MI
service
May 26, 2026
Overall rating

Brian was very courteous and professional and answered all my questions

Roy S,

Graham, TX
Nice
May 26, 2026
Overall rating

Super nice guy, very knowledgeable . Would definitely recommended this person

Natacha C,

Cooperstown, NY
service
May 26, 2026
Overall rating

Your AI Richard scheduling sent several messages resulting in 3 missed appt.s where no one showed up. I finally got a person on the phone who straightened out the miscommunication. The people are great but your AI Richard is hopeless. Raul was excellent.

Candace W,

Santa Rosa, CA
Replace my Magic Chef Wall Oven Igniter Switch.
May 26, 2026
Overall rating

Mr. Colin Robertson, Technician was prompt, patient, careful and very professional. He completed the Oven Repair in about an hour. He did an excellent job. I'm very pleased!!

George H,

West Hempstead, NY
Fixing clothes dryer
May 26, 2026
Overall rating

James was efficient regarding installing a new thermostat for my clothes dryer. After installing the new thermostat and doing several test runs to be sure thermostat worked, James explained what likely occurred to burn out the existing thermostat. I appreciate the work that James did to fix my clothes dryer.

Linda E,

Corvallis, OR