Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Very helpful
Arrived on time. Explained everything thoroughly and knowledgeably. Provided candid suggestions.
William F,
Montpelier, VTHe was great.
He was a great tech!!! The one you had scheduled for my original service call is a scammer as he told you he came and replaced parts on my dishwasher and as you can see from the photos was clearly lying.
April L,
San Diego, CAProfessional
Marshall was very courteous and extremely knowledgeable. I would definitely recommend him.
Ebonee B,
Gary, INIce maker repair
This is the second time Ken has come to my house for a refrigerator repair. Each time he has done an absolutely thorough, competent, and careful job. He ties up all the loose ends. Furthermore, he is personable, kind, and knowledgeable. I would like to request him for all my future refrigerator repairs. I give him a 10 out of 5!!! just terrific
Olivier B,
Tucson, AZOur experience getting our G.E. dryer repaired.
When we returned home to Michigan after spending the winter in Florida we discovered our clothes dryer didn't work. Because the dryer was still under warrentee we tried to contact the company that sold us the Warren tee. We found this to be very difficult. We returned home on May 3rd and our dryer was repaired on May 27th. We were concerned about the delay as you can imagine however, we found Will to be very good at his job and and appreciate his skill set. Thanks, Dale and Linda Parsons
Dale P,
Boyne City, MIAwesome tech David
David W is the only competent tech that came to repair our refrigerator. First tech did not diagnose properly even though he was told they had to add Freon prior visit. Also, first tech left minor damage on fridge. Tech two Raphael was polite but refused to work on fridge because I filed a claim. Finally David came out and properly diagnosed and ordered mor parts to complete the repair. Finally after 4 weeks and four visits our fridge is up and running again. I do not like sears AI process one bit. I don't like the fact if you have an issue you cannot talk to a live person and request a tech or particular time because of issues. Sears must think it is not an inconvenience to take off work or that everyone has remote jobs. You need to do better with this process.
Laura R,
Geneva, FLWater Heater
Cesar was very knowledgeable regarding his craft. Repair performed strategically professionally. Satisfied with the service.
Perry C,
Los Angeles, CAExcellent
Christopher arrived when expected.....he was friendly and efficient......am extremely please with his service.
Susan H,
Leesburg, FLReview
Cornelius has excellent communication skills and explained very comfortable, understandable in repairing our refrigerator. His knowledgeable professional skills are very highly qualified. Do not ever lose him. We would very much want him to do all our appliances fixtures!!!
Diane M,
Mililani Town, HIWasher repair
The service as far as the phone and dealing with AI was terrible. But thankfully the technician was amazing and pleasant!
Linda G,
San Gabriel, CA