Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

? Don't understand what title is.
June 25, 2026
Overall rating

Nilesh was extremely helpful and did a great job taking care of the problem with my washing machine. Very gracious and friendly.

Wilma T,

Pasadena, CA
Dryer repair
June 25, 2026
Overall rating

Identified the problem with my dryer quickly and was able to fix it quickly too.

Veronica O,

Nampa, ID
Victor is the best!
June 25, 2026
Overall rating

Victor is hands-down, the best technician. He was very kind and knowledgeable. He made sure to clearly explain what the issue was. He took his time and insured that the job was done correctly. 10 out of 10 would recommend Victor.

Megan R,

Tavares, FL
great service
June 25, 2026
Overall rating

fast great personality knew what he was doing clean and neat

Paul B,

Rogers, AR
Dishwasher fix.
June 25, 2026
Overall rating

Service was very good I'm well pleased ! Jerry is an excellent service guy .

Fred H,

Berlin Hts, OH
Great visit
June 25, 2026
Overall rating

Sadiq was very knowledgeable and helpful he was respectful and quick. Thank you

Tanner P,

Mc Lean, VA
Refrigerator repair
June 25, 2026
Overall rating

Very friendly and helpful. Also gave me good information about refrigeration worked

Diane H,

Batesville, AR
Review
June 25, 2026
Overall rating

Excellent work by Austin. Would recommend him for future service calls.

Keith W,

Broken Arrow, OK
Electric oven repair
June 25, 2026
Overall rating

Drew was very professional and explained everything to me. He ran diagnostic tests. He advised me of what could happen if the control panel should become faulty and provided the cost to replace that should it be necessary.

Cheryl V,

Millsboro, DE
Steven was fine; Sears was not
June 25, 2026
Overall rating

I have no problem with the service that Steven provided in repairing our Maytag dryer. However, the dealings with Sears Repair was something else. We had 6 scheduled and rescheduled appointments because Sears could not coordinate the arrival of necessary parts with the arrival of a service person. In one instance, Steven came back to our house to place the order for the parts and found out on his next scheduled visit that those parts had been cancelled. That meant another week of waiting. Poor communication between the service people and the office and parts department. Something needs improving. I hope not to have to use Sears Repair again.

Ann S,

Lake Havasu City, AZ