Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Rating
May 28, 2026
Overall rating

He was professional and knew exactly what the problem was. 👍🏻

Rena S,

Prescott, AZ
Washing Machine service
May 28, 2026
Overall rating

Jerry provided great service. However, Sear's AI service is frustrating at best. It is incomplete, called me 8 times the morning of the service. You can't respond to it. Surprised this was released.

Paul M,

Calera, OK
Fridge repair
May 28, 2026
Overall rating

Good, thourough. Knows what he is doing. Friendly professional done

Myra M,

Leesburg, GA
Dave
May 28, 2026
Overall rating

Dave was great. Thoroughly checked out my stove and showed me what he found. Friendly and professional.

Eric B,

Laurel, MS
Outstanding service.
May 28, 2026
Overall rating

Did an excellent job in identifying the problem and fixing it. Very knowledgeable and personable.

Tom S,

Zanesfield, OH
5
May 28, 2026
Overall rating

Great Service Knowledgeable Technician with courteous friendly information and interaction

Priscilla S,

Natchitoches, LA
Superb service.
May 28, 2026
Overall rating

Outstanding. Very efficient-obviously very knowledgeable. Completely satisfied at this point.

Patrick F,

Mystic, CT
Very friendly
May 28, 2026
Overall rating

I appreciate Gregory for being super friendly and trying to find the cause of the problem with my AC.

Kaitlyn M,

Oakland, TN
A+
May 28, 2026
Overall rating

He was friendly and knowledgeable. I would recommend to anyone.

Joseph H,

Summerfield, NC
Sears AI stinks
May 28, 2026
Overall rating

Sears AI said they ordered and delivered a part prior to the technician visit. I never received the part and texted in 2 different AI chats to find out where the part was delivered. The tech showed up and I told him I didn't receive the part. Fortunately, he had a duplicate part in his van and installed it. This was the second time the part was replaced - the last one was a generic and didn't work properly. Six weeks to fix a dishwasher is ridiculous.

Francine D,

Pollock Pines, CA