Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
199.5K
Average Rating
4.7/5
Repair of garage door function
Andy provided excellent skills in the actual fix but explained the cause in understandable terms. My general experience with Sears repair staff has been excellent I plan to rely on Andy if a future need arises. Sincerest thanks for a job well done. Matv Meyer
Marvin M,
Collinsville, ILWinner M's service call
Professional, friendly, knew his stuff. Very efficient. Resolved the problem with no complications.
Peter H,
Boynton Beach, FLExcellent
David was not only incredibly polite but also incredibly knowledgable about this machine. He did an admirable job!
Lesley M,
Moodus, CTRefrigerator repair
Luis did a very good job, on time and thorough.
James J,
Nemo, TXKnowledgeable and Polite
Christopher arrived on time. He was neat and clean and very polite. Most importantly, he explained everything to me. I now have a working machine and the knowledge to keep it in good repair.
Thaira J,
Joshua, TXAwesome!
Carlos was awesome! He was prompt on time, helpful and most importantly he verified the issue and got the result intended. He deserves 6 stars!
Michael W,
Lafayette, CASEARS
SEVERINO WAS GREAT. HE HAD BEEN TO MY HOUSE IN THE FALL. AS FOR SEARS, I HAVE HAD A MASTER SERVICE AGREEMENT FOR OVER 30 YEARS WITH THEM...THEIR COMPANY NOW SUCKS. THERE IS NO WAY TO SPEAK TO A HUMAN ONLY THEIR AI WHICH IS USELESS. IF I DID NOT HAVE A CONTRACT WITH THEM I WOULD NOT USE THEM.
Gail S,
Silver Spring, MDGreat service
It was easy to schedule and reschedule. I appreciate the updates and professionalism.
Asmelash G,
Gaithersburg, MDFantastic service
Jose was wonderful. He arrived ahead of the estimated time, was very professional and knowledgeable. He found the problem and had it fixed in no time. He even went above and beyond by changing out my filter. I would highly recommend him.
Melanie S,
Kyle, TXBernard's Excellent Service
I'm glad I have the opportunity to share my satisfaction with our experience with Bernard. He provided a friendly greeting, was professional and demonstrated his technical knowledge and shared this with us when diagnosing the problem. A great asset to your team.
James Z,
San Jose, CA