Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Service tech
May 29, 2026
Overall rating

Very knowledgeable and informative in terms of where we stand with the repair.

Verna A,

Wichita, KS
Thank you for redeeming my faith in Sears
May 29, 2026
Overall rating

He was efficient and had impeccable customer service. He fixed my machine in less than 1 hour. I almost gave up on Sears.....but look what happened. Thank you for loving and doing your job. You are welcome in my home anytime.

Chelica T,

Washington, DC
Dryer repair
May 29, 2026
Overall rating

Kenny arrived on time and was very polite and professional. He completed the repair in no time at all. Very satisfied with his work.

Thomas B,

Fairport, NY
Dryer
May 29, 2026
Overall rating

Kevin was very professional ,overall performance was excellent ,he finish the diagnostics in a timely manner.

William S,

Macon, GA
Great service.
May 29, 2026
Overall rating

He respected my time and home. He was professional and knowledgeable.

Charlotte H,

Jackson, MS
Customer
May 29, 2026
Overall rating

Did a great job fixing the washer, and was very professional.

Bryan B,

Heidrick, KY
Great service
May 29, 2026
Overall rating

Great worker. Tried hard work with us. It took 2 months before we got to see a technician.

Carolyn S,

Swainsboro, GA
Great technician
May 29, 2026
Overall rating

Technician was very knowledgeable, articulate, polite and very nice. He knew what he was doing to repair my dishwasher. I highly rate his service.

William C,

Great Falls, VA
My Wonderful Samsung Fridge
May 29, 2026
Overall rating

French door upper style with two lower drawers. the upper refrigeration box was losing temperature during the day. accelerated spoilage of produce and milk. When I called Sears Appliance repair, Ken properly came out that very afternoon. i described what was going on with my appliance , and his expert knowledge new almost immediately , but the problem was. in a matter of minutes , he had diagnosed and ordered the replacement part It shipped over the memorial day holiday , so the part was a day late. Ken called the next morning and ask if I wanted the refrigerator fixed today - (after he confirmed that the part was delivered prior day) I could not have been happier to have it repaired much sooner than the next monday. Ken was a joy and a blessing. He knows his business. He is very professional and polite. thank you so much

Pamela P,

Homosassa, FL
Dryer repair
May 29, 2026
Overall rating

It was quick easy and efficient. He finished in a timely manner and even showed me the part that had damage so l could see for myself what was happening.

Jennifer W,

Beaver Dam, WI