Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Great Job
May 29, 2026
Overall rating

After a bad experience with a technician prior, Robert was a breath of fresh air. Very professional and knowledgeable about his work. Would recommend 100%

Charmaine M,

Middletown, NY
Fridge
May 29, 2026
Overall rating

He did a great job. Thanks. I appreciate it so much.

Thomas D,

Culpeper, VA
Great!!! The best!! He was very knowledgeable.
May 29, 2026
Overall rating

Cinch was very frustrating!!! Schedule 8-5:00 to come. Then set time & then changed a couple timesc&not show up. Two days waited from morning to 5:00 that happened. Tried to talk to someone kept getting AI? Only more frustrating!!! I was thinking about canceling Cinch.Then finally today showed up on time. Very nice & thank God he knew what he was doing.

Cindy F,

Des Moines, IA
Ac
May 29, 2026
Overall rating

Came out and got my ac running in 20 minutes awsome guy aswell recommend %100

Arvin S,

Minneapolis, MN
Always a pleasure
May 29, 2026
Overall rating

It's always a pleasure having him come over and work on my appliances.

Dan C,

Baker City, OR
keshav
May 29, 2026
Overall rating

This time we have perfact technicians he did perfact job

Kaushik P,

Tuscaloosa, AL
Technician Manager
May 29, 2026
Overall rating

It took 7 visits for my washer repair to be completed. It was getting to be slightly irritating but I stayed calm and each of the technicians were amazing. Peter was first, then Clint called and no parts were delivered. Reordered motor and then Abraham came and installed the motor but then he said the timer was bad. Timer ordered and then a young technician came and installed the timer but my machine still did not work. Bad timer and the technician reordered another timer and then Peter came back to install new timer and said it s not your timer but a bad motor they sent. So Peter reordered another motor and Clintq as came back today to put in the motor. The new motor arrived with a broken connection and Clint tried the motor and it didn't work. He rewired it and connected it. It FINALLy works NOW!!!!

Deborah E,

Carol Stream, IL
Alexander was very professional
May 29, 2026
Overall rating

Wonderful job also completed in a timely manner,was also professional.

Brenda E,

Verbena, AL
Good service
May 29, 2026
Overall rating

Got code cleared and clean out area and reset. Gave advice on what to do in future and if problem arises again might be another issue and to call.

Sylvan M,

Vancouver, WA
Item stuck in Garbage Disposal, Russell to the rescue
May 29, 2026
Overall rating

Russell was prompt, called before he showed up to ensure we were available during the estimated time of his arrival, is friendly and extremely informative. We were happy to have Russell be the person to service our garbage disposal which had the tip of a baking item stuck inside of it for over 10 months. Previous appointments were cancelled and missed due to our schedules, but the stars aligned and we met Russell. He is very professional, quick to carry out the service and we hope that if we have another repair that he would be to the rescue again. Thanks Russell!

Samantha B,

Magnolia, DE