Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Good service
He did a good job informing and explaining the situation
Abel L,
Rome, GARepair of Bosch dishwasher.
William explained that the dishwasher could not be repaired and why. He was professional, thorough and knowledgeable. He specified what the next action should be from Sears.
Gerald C,
Glendale, AZService evaluation
Helpful, conscientious, professional. I'm very satisfied with the work done under service contract.
Carol C,
Huntingtn Bch, CAThanks Paul! Do a morning or afternoon appt NOT ALL DAY
Paul did a great job. He cleaned up all of the lint inside of the dryer and replaced the parts that were causing the problem. The dryer now runs great and is way less noisy. The AI I talked with to schedule did not listen. One question from me is WHY IS THE TIME PERIOD FOR ALL OF THE APPOINTMENTS ARE BETWEEN 8 A.M. AND 5 P.M. I did not get a more specific time until the day of the appointment. I had to put aside THE ENTIRE DAY for this repair. My time is just as important as all of your repair people so a morning or afternoon time would be way more convenient!!! Also, the number of emails and texts for this appointment were very obnoxious. I know some people are not responsible, but I grew up long ago and am a responsible person. I knew when the appointment was and planned my day around that appointment. I am glad to have my dryer fixed. Thanks.
Debbie P,
Cheyenne, WYExperience with technician
Randy was timely. Professional. Solved the issue and was dutiful about his task. Excellent job.
Tony H,
Jacksonville, FLFantastic
He was great! Very communicative and friendly. You're lucky to have him on your team.
Milena C,
Huntington Beach, CAMy experience with Frank
My visit with Frank was great he was very prompt and polite and got the job done. As for the robot I still can't get anything done through the thing it doesn't recognize my phone so I can't communicate with you past the introductory cause it says they have no knowledge of the phone. So maybe fix that problem in case there's another fix it job for us Thank you Mary Mutzner Ps also this range is still under warranty and I sent back two control panels and a thermostat that was never used all that needed to be done was a reset and Frank took care of that
Mary M,
Sonora, CAThorough
He was very knowledgeable and courteous. He offered good advice.
Dennis S,
Georgetown, TXTechnician did a great job. His rating is a 5.
The technician did a great job. Very nice and friendly enjoyed him greatly.
Janice B,
Coward, SCA wonderful experience with a difficult situation
Rich was very professional, and explained everything in detail to me. It was a pleasure for him to come and help.
Frances D,
Lewes, DE