Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
199.5K
Average Rating
4.7/5
Dumenigo Residents
Very professional with his service. He was on time and responsive to all questions.
Steven D,
Dighton, MAFriendly Knowledgable Service
Excellent service and friendly customer service. Very helpful and honest
Lynette S,
Natchez, MSGreat service
Jebadiah was professional and knowledgeable. He complete our repair in a timely manner. He did a great job.
Ronald M,
State College, PARobert was great. The policy is a disaster.
Robert, a certified Sears Technician, had declared the dishwasher unrepeatable and been out to service the same part five times in two months. The policy will not let him replace the machine, which is covered for replacement by the policy, and instead needs to come out and replace the same part he just replaced, and the dishwasher won't work again, because the policy is so broken. The policy says only he can say it needs to be replaced, I cannot, yet he is not allowed to check that box in his notes. I spent 52 minutes on the phone. They would not call him, they would not let me conference him in, while he was standing there telling me he was waiting to talk to Sears if they would talk to him. They would not.
Luisamanda M,
Seattle, WAGE Electric Dryer Repair 6/2026
Josh arrived on time. He explained and showed me what is wrong with my dryer. He fixed it and made sure it is working right. He is polite and friendly.
Mariateresa C,
Forsyth, GAGreat Repairwoman
Willa was direct, professional, and very helpful! Good repair women
Patricia M,
Albuquerque, NMKenneth has always been very quick, reliable and efficient
Kenneth has always been very quick, reliable and efficient. Also very pleasant
Carrie S,
Hudson, FLHe was great technical
I for get the guy name but he was great man very respectful
Saaid G,
Blacklick, OHOwner
Tech was very friendly and explained issue and fixed problems
Robert K,
Louisburg, NC6/1/26
Ozzy was friendly and courteous. He worked efficiently both times that he was here.
Barbara N,
Warren, PA