Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
LG Washer Repair
Conrad was punctual, professional and a great serviceman. I would highly recommend Conrad and Sears Home Sevice to anyone.
Randy H,
Rochester, NYProfessional, knowledgeable
Service rep explained everything I need to know on how to maintain my washer and the do's and don'ts to prevent issues in the future. Very friendly and professional. I would definitely recommend Sears to my friends and family.
Kristen Y,
Sauk Rapids, MNJeff was Great!!! SEARS communication is HORRIBLE
JEFF is awesome!!! This has been THE WORST experience. Jeff was the only person to contact even when it wasnt his responsibility. WHY IS THERE NO WAY TO SPEAK TO HUMAN IF YOU CALL SEARS. A BOT CANT ANSWER QUESTIONS! THIS WAS THE MOST FRUSTRATING SERVICE EXPERIENCE I HAVE EVER HAD! JUST BECAUAE OF NO ONE TO SPEAK TO!! THIS SIMPLE SERVICE CALL FOR A MICROWAVE TOOK OVER 2 MONTHS AND HONESTLY DON'T KNOW IF IT HAS BEEN TAKEN CARE OF YET WITH MY HOME WARRANTY PLAN. JEFF WENT WAY BEYOND HIS JOB!!! SEARS COMMUNICATION IS HORRIBLE.
Dawn E,
Farmington, MOFor repairman Brent!
Good experience! Thank you! The guy was very nice and helpful!
Linda W,
Maypearl, TXPerfect Service
On time,courteous & thorough. He e,pained problem and cleaned up after repair
Axel B,
Chappell Hill, TXHappy about service.
No complaints about Technician. Knowledgeable, efficient, and personable, Couldn't ask for better!
John J,
Grapeland, TXExcellent Customer services
Travis was polite and answered every question I had. He was thorough in his work to find the problem and was quick to get the repairs completed. I have no issues with Travis. Thanks again for your excellent customer service.
Jason B,
Perry, FLGas dryer repair
Derrick is fantastic. He's now done 3 repairs for me. Highly recommend him.
Jennifer P,
Hampton, VAOutstanding
James was absolutely outstanding. He did a very precise and thorough diagnostic check. He told me every step of the way what was going on with my machine, and was able to locate the problem and fix it promptly and efficiently!!! Kind and courteous! Wonderful customer service!!
Reba L,
Eden, NCDishwasher repair
David called when enroute. He was on time, polite, and FIXED our washer!!! Thank you!!
Laverne M,
Detroit, MI