Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Fixed the refrigerator
June 01, 2026
Overall rating

We had Sears out 3 times, Jeremiah had to listen how upset I was, after the last tech left my refrigerator in worse condition than it was before. He quickly diagnosed that the last tech had not connected the wire once he installed the part. Thanks for taking the time for making it right.

Cindy G,

New Braunfels, TX
AC repair
June 01, 2026
Overall rating

Walter did a great job with the diagnosis and repair of my heat pump.

Larry G,

Angier, NC
oven repair
June 01, 2026
Overall rating

Brian was very precise in his work & repair recommendations. very thorough

Cindy B,

Blacklick, OH
Excellent
June 01, 2026
Overall rating

Susie is amazing and professional. She knew exactly what the issue was and replaced the part.. explained everything and stepped me through the repair process.. amazing job.

Aj V,

Pearland, TX
Sears Service
June 01, 2026
Overall rating

Darren was both nice and professional. Fixed my washer within minutes. excellent job.

Stephen N,

Myrtle Beach, SC
Washer repair
June 01, 2026
Overall rating

Darren was fantastic!! Kind and professional is always a great virtue! I must also say your AI system sucks! Bring back HUMANS!!!!

George S,

Bushkill, PA
A Man That Know Is Job
June 01, 2026
Overall rating

Came in got my dryer backup and working in no time

Channels B,

West Bloomfield, MI
Great Service!
June 01, 2026
Overall rating

Manuel, the service technician Sears sent to repair our central air unit was awesome. Friendly, professional and well informed, he took the time to thoroughly explain our options. A+

Wesley M,

Forest Park, IL
Great
June 01, 2026
Overall rating

Shareef is a great tech he attempted to fix my microwave but after 11 total visits was unable to fix it. I could see that he was very frustrated that the parts he installed didn't make the microwave work. He did what he could. Next step is replace the combination oven.

John W,

Summerville, SC
Very good and helpful
June 01, 2026
Overall rating

Shoaib is very skillfully and clearly communicated the issue, ordered right parts on first visit and completed the repair on 2nd visit. Very good communication on repair visit.

Muhammad S,

Brunswick, MD