Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Oven repair
June 01, 2026
Overall rating

Salvador was great. On time. Very friendly. Clearly explained the issue. Completed the repair quickly and effectively. Excellent service person!

Tom M,

Winchester, CA
Roy
June 01, 2026
Overall rating

Very helpful and accommodating, explained the problem and did his best to fix it.

Roy S,

Mertens, TX
Knowledgeable
June 01, 2026
Overall rating

Chris diagnosed my ice maker problem correctly the first time

Adam G,

Benicia, CA
Refrigerator
June 01, 2026
Overall rating

He was very knowledgeable and very helpful with our issue.

Ken K,

South Milwaukee, WI
Customer service
June 01, 2026
Overall rating

I had no problem with the guy that came out to service my washer today! However I do have a huge compliant concerning the proper way to file a claim. The automated system is not the best and there is no way to speak to a live customer service representative, which can be very frustrating. Even my copy of the coverage that lists the appliances has a number at the bottom that is not beneficial to the customers. Something needs to be done to make this a little more convenient and easier for the customers

Charlina A,

Bolingbrook, IL
Verley
June 01, 2026
Overall rating

Verley arrived on time and quickly diagnosed the problem. He had the part on his truck and had my machine up and running again. He was very professional and efficient.

Kathleen S,

Boca Raton, FL
Knowledgeable and Professional
June 01, 2026
Overall rating

Paul was AOK. He was knowledgeable, professional and on time.

Todd B,

Houston, TX
super person and workmanship, great knowledge
June 01, 2026
Overall rating

I am very happy with the service, super person and workmanship, great knowledge , thank you

Joseph S,

Lapeer, MI
Washing machine repair
June 01, 2026
Overall rating

Timothy was very polite, direct in what he was there to do, got to work and completed the task in a very timely manner. He told us what he did and what we needed to do before first use of the machine. We would use him again.

Pam B,

Jonesville, LA
Washer problem
June 01, 2026
Overall rating

Polite professional knowledgeable honest!! Found the problem ordered part came back fixed problem. Thank you Raymond. Iam giving you 10 stars

Mark T,

Palm Bay, FL