Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Service
The service tech was very professional and informative. He was on time and fixed our machine without an issue. The issue is scheduling. The AI is a nightmare and I get conflicting messages with no human to talk to or 800 number. It is a terrible system and awful customer experience.
Christine F,
Livonia, NYAc repair
My technician Travis arrived on time, greeted me with a friendly smile, explained to me the steps he would take to diagnose my problem. After he addressed the issue he informed me of my problem and asked for my signature and left. I would've rated him a 10 if I were able to because he was very professional and completed the job in a timely manner.
Demetria W,
Tallahassee, FLDryer service
Outstanding service Dryer repair Belt replacement and other accessories All done in timely manner
Charles D,
Matthews, NCOven repair
Very helpful and friendly Explained everything in detail Will use again in future
Mark M,
Leesburg, VAExcellent Sears Technician!
Winfred was excellent — knowledgeable, professional, and showed up right on time. He explained everything clearly and got the job done efficiently. Highly recommend requesting him by name!
Milinda K,
Leander, TXWasher
Very satisfied with Donnie . However not satisfied with AL I would like to talk to a real person.
Rory A,
Houma, LASuper great guy
Great! No problem! He came in and knew what the problem was right away. Fixed it almost just as fast
Donna G,
Heath, OHPerserverance
Although one problem was reported, it ended up being multiple issues. Kaami stuck with it & was able to resolve all of the problems. He kept us informed about the process & was extremely courteous & respectful.
Collis M,
Sicklerville, NJAwesome
Very professional and knowledgeable. Explained what was needed to complete repair. Completed repairs in a timely manner. Cleaned up after repairs. Excellent attitude amd work ethic.
Vincent W,
Winter Haven, FLA&E. Repair
Jessie and supervisor were best repair persons to help me figure out what is wrong with my dishwasher. Thank you for the information. Friendly and knowledgeable.
Karen P,
Hyde Park, NY