Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Alex was great,AI assistant not so great
The technician Alex was awesome,but his AI assistant kept sending us text messages saying he was coming and he never made it so we basically waited all day for him to no avail,not happy about that part of the service at all.We need real people not AI running this customer service piece of this department
Jimmy V,
La Porte, TXGreat technician
Steve was nice, knowledgeable and helpful. We appreciate his hard work.
Meredith H,
Tupelo, MSExcellent service
Fast, friendly, and professional service. Thanks for being here for us. Thanks!
Brett B,
Wood River Junction, RIDishwasher fixer, Warren
Very nice and checked all aspects of washer to make sure it is in perfect working order.
Diane M,
Nipomo, CAPatient and efficient
Waited for me to arrive (since the 20 min. call ahead request was not adhered to). Finished the job quickly.
Shannon R,
Baltimore, MDRefrigerator Repair
Sonny was right on time, listened to my concerns about the refrigerator, and explained what he was doing to correct the problem. He encouraged me to contact Sears Home Repair if I have any questions or concerns, and was very helpful when my attempt to make a phone payment (my phone issue) failed. A very good repair experience. Thank you.
Cynthia T,
Pine Bluff, ARProfessional
Very Respectful & Knowledgeable of the situation. He was On Time fixed the problem and Cleaned up after himself. Great Experience.
Andre F,
Braidwood, ILCompressor
Replaced the compressor quickly. Saw another issue and fixed it on the spot.
Kevin C,
Prairie Grove, ARSears warranty repair work
Very informative very punctual. Did a great job. Diagnosed problem and fixed it promptly.
Ruth G,
Oak Ridge, MOWasher pump fix
Very good Friendly and the service was fast than you
Francisco M,
Chicago, IL