Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
199.5K
Average Rating
4.7/5
Great tech service
Alex was very prompt and pleasant. Thank you very much
Grace F,
Spotswood, NJGreat tech
Super friendly and took care of the problem in a very timely manner.
Ryan B,
Peoria, ILJason
Excellent job. Jason was punctual, professional and thorough. He solved our problem
Huw J,
Lothian, MDHe's a real one
Very professional and his service was exceptional. I cannot thank him enough for his efforts.
Nick S,
Tampa, FLTechnician
Great guy. Very thorough with his service. Good experience and nice guy.
Linda M,
W Bablon, NYOutstanding tech
Friendly, knowledgeable and thorough. Did a great job of troubleshooting and repairing in a very tight spot. Answered all my questions and helped me understand what was going on. Definite asset to your team
Larry E,
Goldthwaite, TXWasher repair
The technician was efficient and very knowledgeable. Unfortunately, there was an issue with AI not realizing a part had already been delivered, but it did not show that in the system, no matter how I tried correct it. It kept rebooking me to a later appointment. After 20 phone calls that were only answered by AI, I was one frustrated customer. There has to be a way to reach an actual person when there are extenuating circumstances such as mine.
Catherine G,
Libertyville, ILSES Icemaker
Luis was excellent at the repair call today for replacing my icemaker in my refrierator. He was very professional, knowlefeable and personable and efficient at getting the work done. Answered any questions I had as well. Also had him vacuum underneath on coils for the addl charge. Highly recommend him. Thank you again Luis
Steven S,
Bolingbrook, ILExcellent work!
Chuck was great, got the work done quickly and dryer is working again!
Mike H,
Commerce Township, MIFridge repair
Gregg was great. Answered all our questions. Was good not to have to buy a new fridge.
Nathan F,
Winchester, KY