Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

199.5K


Average Rating

4.7/5

Tech nice, knowledgeable, explained issues
June 10, 2026
Overall rating

Our technician Pat was good. However, getting someone here was terrible! Scheduled appt 5 days in advance, window was 1-5....@ 4:50, I contacted Sears to find when Technician would be arriving. One minute later, received text message, stating due to staffing changes, they had no techs available! Offered another day for appt. I lost a day of pay waiting, no apologies, discount, nothing!

Juli L,

Vancouver, WA
Customer
June 10, 2026
Overall rating

Did great job, professional and in a timely manner. Will use again

Rosa S,

Richmond, VA
Friendly, professional, and fast
June 10, 2026
Overall rating

Vish diagnosed the issue right away and was able to fix my AC in minutes. He was also very friendly and professional. His service was much appreciated!

Desiree A,

Minneapolis, MN
repair of electric dryer
June 10, 2026
Overall rating

Russell was professional and thorough in performing the requested repair of our dryer.

Mary H,

Magnolia, DE
Great service and excellent quality
June 10, 2026
Overall rating

Excellent service from start to finish! He repaired the glass on our oven door quickly and professionally. He was knowledgeable, courteous, and took the time to make sure everything was installed correctly. The oven door looks great.

Jason W,

Canyon, TX
wwasher repair
June 10, 2026
Overall rating

Doug checked out my washer and after it was determined was too old and parts were not available that nothing could be done. Recommended replace it. He wasvery kind, tried to likesed our 2 little fur babies

Vickie C,

Amarillo, TX
5
June 10, 2026
Overall rating

Very courteous very considerate and kind was very understanding and help fix the problem I was having and I highly appreciate and will be telling my friends and neighbors and Tamil to call Sears and ask for him to come out and service their unit Thank Tou very much for sending him out someone that was so kind and understanding and courteous to the customer

Frances J,

Houston, TX
Service
June 10, 2026
Overall rating

The technician was very helpful , very polite, and very considerate.

Danny R,

Waco, TX
Great Technician
June 10, 2026
Overall rating

Christopher was a great technician. He provided us with great service and information.

Wilma B,

Covina, CA
Kenmore stove
June 10, 2026
Overall rating

Doug did a great job. He was efficient. Thanks Doug

Todd G,

Amarillo, TX