Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Help with dishwasher
Patrick was friendly and a great communicator! Helped me understand how to replace my dishwasher's broken rack.
Ann T,
Toledo, WAGreat Tech
Thomas was very informative, attentive to my concerns and very professional. He was well versed in his skills. Great to have him for repairs to my refrigerator.
Jaime V,
Bethlehem, PAAaron S.
He was friendly. found the problem. ordered the parts. came back and fixed my washer. very happy. It would be nice if you could schedule 8:00am to 12:00 0r 12:00 to 5:00pm instead of 8:00 to 5:00
Marvin D,
Knoxville, TNMicrowave
Michael did a phenomenal job!! Thank you for your service
Dawnetta R,
Bossier City, LATop Notch repair team
Friendly,courteous,knowledgeable and respectful service from Bennie and earlier in week Jon.Both are valuable employees.Communication with arrival time excellent.
Glenda W,
St Augustine, FLDryer repair
Cortez did a fine job with the repair. Sears was able to respond to the Friday night call for support on Monday morning, two and a half weeks earlier than a competitor. The only critique I would offer is that the scheduling communication system needs a lot of work. Most of the appliance repair providers seem to be able to pinpoint 2 to 4 hour time blocks for service. With Sears it was 8AM to 5PM, with more precise times as the service drew near, which tends to tie down the customer for an unspecified period of time.
Eugene P,
Madison, ALGreat Experience
The service call with Jamal was great he was very helpful , understanding , professional.
Danyelle H,
Shreveport, LAGreat young man
Great young man, very knowledgeable. Took the time to explain what he was doing.
Teresa P,
High Point, NCGreat Service
Robert was Professional, knowledgeable, and thorough. Greatly appreciate his work
Christopher P,
La Vernia, TXKnew just what to do
He listened and figured out what could be and fixed quite fast He did take the time to make sure there were no other issues. Very happy to have my washer fixed.
Kathleen P,
Evansdale, IA