Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
199K
Average Rating
4.7/5
The Menzels
Roger was very professional and explained to us what was wrong with washer. We highly recommend him and his services
Mildred M,
Lake Placid, NYSettled my stress
Billy was very pleasant... business like... and explained with patience what he was doing and checking out... it was a good experience... repairs are always a little stressful... he made it not so much!
William R,
Murfreesboro, TNGreat technician
Polite and knowledgeable. Great guy, would recommend to anyone through AHS
Michael M,
Corpus Christi, TXTechnician
Toshiro is a professional, educated in his craft. Knew exactly what was needed to make the repairs. The parts were ordered and delivered on time to our home. He returned to install the new parts. Aside from his experience, he was very nice and cordial. A great asset to Sears.
Phyllis L,
Seaford, NYReview for Thoma oopss
Thomas was so informed and took care of my problem immediately. He was kind and explained what was going on with my Kenmore washer. I was totally pleased with his professionalism and kindness. You can be proud you have him representing Sears Repair Service.
William M,
Morris, ILCarl D. Provides Exemplary Customer Service
Carl was fantastic. Showed up on time, fully prepared, explained the mechanical failure and the fix, billing, etc. I could have asked for a better technician and service.
Timothy D,
Manlius, NYFinally fixed
After 3 visits by Sears technicians and 2 cancellations, Harvey finally fixed my refrigerator. He arrived around 6:30pm and finished around 8:30pm. I appreciate him working late to get it solved. Sears needs to do a better job at scheduling!
Mike F,
Plano, TXrefrigerator repair
service appt a month out,rediculous ,might as well be never
David H,
Gladwin, MIGreat service
Tom came and diagnosed the problem quickly and efficiently. I would absolutely have gone through with service if our warranty wasn't capped at a certain amount
Heaven P,
Franklin, VTWashing machine repair
Kevin was professional, polite and knowledgeable. He was a pleasure. Thank you.
Rhonda S,
Jordanville, NY