Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Excellent service
June 25, 2026
Overall rating

We got great service from Robert who diagnosed and fixed our erratic LG refrigerator. We called yesterday evening and the job was done today by the Sears tech. He patiently explained the problem and how we should monitor performance. Thanks, Sears.

Robert B,

Flagstaff, AZ
Good service
June 25, 2026
Overall rating

Our experience with the technician Jim was professional and quick. He diagnosed the issue, order the part and returned a week later to install.

Yvonne L,

Coos Bay, OR
Multiple appliance knowledge.
June 25, 2026
Overall rating

Tech handled service on my micro hood and refrigerator in one visit.

Richard B,

Palatine, IL
Appliance service
June 25, 2026
Overall rating

Technician is versatile and excellent as well as very competent.

Richard B,

Palatine, IL
Efficient
June 25, 2026
Overall rating

Joel was pleasant and swapped out the parts that were sent to fix the ice maker problem. We will wait and see if that solves the issue. Stay tuned…

Robert L,

Prescott Vly, AZ
Excellent service!
June 25, 2026
Overall rating

Raymond is an exceptional human being! I believe he truly cares about his customers. He took the time to thoroughly troubleshoot the issue I am having and even though he could not resolve the issue, he suggested some options to resolve the problem. I would give him 10 stars if I could!

Susan R,

Encinitas, CA
Washer
June 25, 2026
Overall rating

Kept us updated on arrival time, saw problem immediately and let us know it was a goner..

Glenda B,

Beaumont, TX
Jose was great ! As too explain the process of the repair !
June 25, 2026
Overall rating

The only down fall on this repair was the delayed time for an A/C issue. 2 weeks to get fixed is unacceptable !!

Antonio V,

Schertz, TX
Very professional.
June 25, 2026
Overall rating

Ahmed was very caring, professional, friendly and wanted to get my washer fixed. On his own, he looked inside his truck to see if he could find any parts from another washing machine that would fit my washer. We were inform that the parts for my washer were not made anymore. I am so happy he went beyond to fix my washer. He is a great worker. I hope Sears appreciates his good work. AH

Adelaide H,

Miami, FL
Nelson Service
June 25, 2026
Overall rating

Nelson was fantastic. Timely and honest. Could not ask for better service

Michael M,

Key Largo, FL