Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Great Service!
The ice machine was not working and I scheduled service. James came out, checked a few things and ordered a new machine. We scheduled the replacement and the part was shipped within 2-3 days (I can't remember which). The delivery window was scheduled from 9:30 AM to 11:30 AM,and he came out right after 9:30 AM. The installation only took about 20 minutes! James is great, friendly and very professional! I love Sears Home Service for all of our appliances!
Caryl T,
Las Vegas, NVJohn, the technician that came to my house
John was beyond excellent. Very kind caring and professional. I would give him a rating of 10 out of five. I have not let people that have come to my house to serve appliances that had his demeanor and professionalism. He is definitely an asset to your company.
Sheila J,
Bel Air, MDKevin is great!!
He was kind and professional! Took the time to vacuum before leaving too!
Savita G,
Manakin Sabot, VAFast and efficient repair!
Miguel arrived in time and completed the repair quickly. He was professional, helpful and pleasant.
Charlesjoe G,
Cornville, AZExcellent Service
- Polite and Friendly - Listened to the initial issue - Fixed the issue - Explained the cause and billing
Sean L,
Columbus, OHTechnician is good, documents could be better
Tim has been out to our house the last 3 times we had to call for mower repair. Each time he's knowledgeable and "gets it done." As far as Sears documentation, I would like better itemization on the forms. Today it was a belt repair, but I don't see that spelled out. It's nice to know what was done for reference next time
Patricia W,
Byhalia, MSRoslyn
Very professional and knowledgeable , polite and explain what was going wrong and how to correct the problem.
Roslyn P,
Natchez, MSMicowave
Very good service person. Did excellent work and service was great
Julie C,
Hoffman Estates, ILAir conditioner replacement
The guys that were sent to my home to repair my air conditioner unit were really about the business of getting the job done as professionally a quickly as possible. They worked great together and completed the job with no problems. Thank you all so much for much .
Beverly J,
Conroe, TXRepair Service Tech
Very professional tech, knowledgeable of his job. Great job !
Kelvin M,
Marion, AL