Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Profession excellent
They were on time, diagnosed and replaced parts efficiently, respectful of home owners & property, and cleaned up after themselves.
Beth G,
Pittsford, NYappliance repair
Great and prompt service from the technician Anthony that handled the repair setvice!
Jerry S,
Mabor, MSBest Tech Never Fails!
Danny always goes the extra mile with excellent customer service!
Kevin G,
New Milford, CTBest technician!!
Martin P was the best service technician I've had in a long time.
Karen M,
Whittier, CATech service
Travis was pleasant and efficient. The problem was with your AI appointment service. It took 8 different scheduled appointments to get this job done. AI kept arbitrarily changing out appointment day and time. Scheduled for May 11, changed to the 12. Tech came and ordered parts. Set appointment for the 15th. Parts came on 14th. AI changed appointment to the 21st because of parts delay?? Ok, we weren't leaving for vacation til 22nd. Then changed to 27th. AI then changed to June 4th, then to 6/2 then 6/3. Finally!!
Marietta O,
Tehachapi, CAProfessional service
Peter was knowledgeably, professional, and courteous. Would choose him for service again.
Kyle L,
Liberty Lake, WAMario
Mike was very easy going and professional. He diagnosed the. Problem and determined that parts were needed to fix the problems.
Mario R,
Sparks, NVSimeon dryer repair
Simeon was best part of our experience with Sears. Your AI structure is abominable. Numerous texts phone calls and emails. Offering time slots numerous times only to be told numerous times that time has already been taken. Over 40 days to complete repair. That's unacceptable the human experience is great... Ai is not.
Michael C,
Lawrenceburg, INGood service
Very peasant person. Very helpful. Explain I details the problem and try to fix it
Chandreh M,
Saint Cloud, FLPolite
Said my washer was working well.The only thing that was leaking was in the detergent area and that he couldn't find out unless the dryer come off the top of the washer , which I have stacked on top of each other wor
Sonia M,
Los Angeles, CA