Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Repair person
June 09, 2026
Overall rating

Very polite and courteous got it fixed as quickly as he could

Charles P,

Kirksey, KY
Great technician !
June 09, 2026
Overall rating

Experience says everything. Excellent Technician that cut to the cause in a very short time and create a like new appliance once again

Greg A,

Houston, TX
Fantastic!
June 09, 2026
Overall rating

Will definitely recommend to anyone needing repair! Personable, professional, and knowledgable.

James O,

Tuscola, TX
Competent and Thorough
June 09, 2026
Overall rating

Shane, was arrived on schedule and went about his evaluation of our dryer with efficiency and was thorough in trying to find the problem. He found no issue with he dryer itself, but found that the dryer hose probably need to be cleaned. And he made a recommendation of what businesses offer this service. We are very grateful to have made his acquaintance and would highly recommend his service to our family and friends.

Alice U,

Russellville, AR
Washer Dispenser Replacement
June 09, 2026
Overall rating

Richard was on time, polite and made the replacement quickly and efficiently.

Julie G,

Warwick, RI
Thorough and informative.
June 09, 2026
Overall rating

Steve was pleasant, professional, knowledgeable, and informative. He thoroughly explained what he was doing, and explained possible things to do to increase the longevity of the dishwasher.

Thelma B,

Columbus, MS
Great job!
June 09, 2026
Overall rating

Couldn't ask for a better technician he did a great job

Tim R,

Youngsville, LA
Technician was great scheduling not so great
June 09, 2026
Overall rating

Technicians are great once they get here. Sears scheduled and cancelled. Ask best date next but did not honor my request so I was on Sears time. Next week sears cancelled the day of. Asked for a time and again it was not my choice but Sears choice. The day of service he was suppose to be here at 9:30, then 11:30: then 3:30. He arrived before 4 without a Sears truck. He said it was in the shop. Sears used to have a picture of the technician on the appointment page so I would know it wasn't some crook or rapist out of nowhere showing up. Ai stinks!

Patsy S,

Hastings, FL
Review on Mark
June 09, 2026
Overall rating

Mark was awesome, he came in and figured out the problem right away.

Tia H,

Alexandria, LA
Second visit. Again extremely helpful!
June 09, 2026
Overall rating

Keith reconfirmed that you incorrectly sent microwave parts for a GE gas range problem. I never had a microwave issue. Great on site techsASAP! Keith and Timothy but because of too much A.I. and "virtual assistance" this customer says you have a far too challenging business issue. Better start doing better asap!

Elliot V,

Atlanta, GA