Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Service
June 10, 2026
Overall rating

He was very kind and let me know exactly what he was doing. I felt very comfortable with him in my home so much my dogs did not even bark at him. Thank you for the wonderful service.

Melissa B,

Hebron, MD
Good customer service
June 10, 2026
Overall rating

Technician was timely, prepared. Explained repairs thoroughly. Good customer experience.

Pamela W,

Somerset, NJ
Dryer
June 10, 2026
Overall rating

Gary did excellent job of diagnosing dryer problem. Quick and timely response.

Ernest T,

Virginia Beach, VA
No more loud noise
June 10, 2026
Overall rating

Johnny came in and fixed the problem quickly and the loud noise is gone. Great customer service!!

Kimberly M,

Richmond, KY
Fix my dryer
June 09, 2026
Overall rating

John did a fine job even though your ai had everything wrong

Margie C,

Prescott, AZ
Wendy Barrecs
June 09, 2026
Overall rating

Hunter is an excellent worker. He went above and beyond to make sure that my air-conditioning was fixed. I'm very impressed with his work ethic and his integrity. He got the job done. He did it accurately and made sure that I was happy with the experience. Thank you very much for employing people like Hunter. I have had some bad experiences with other Home Warranty companies, and I am so glad that the Home Warranty company that I switched to works with your company. Great experience. Hunter is an excellent employee.

Wendy B,

Woodstock, IL
Brian was Good but the Company Sucks!
June 09, 2026
Overall rating

I have nothing bad to say about Brian except that he should've given me a courtesy call advising me he was gonna be 3 hrs & 45 min late. My 8-10 am window turned into me losing work and money when he did not arrive until 1:50 pm. No call from anyone and my day was ruined. Not a good way to run a business. I hope I never have to use this company again. Worst appliance repair of my life and I've had many in my 69 years!

Carmine L,

Aquebogue, NY
Jose G review
June 09, 2026
Overall rating

Pleasant and courteous. Had all the tools needed Got the job done.

Michael R,

Los Angeles, CA
Repair
June 09, 2026
Overall rating

Need to have a person to talk to set up a repair

William E,

Pineville, LA
Water softener
June 09, 2026
Overall rating

John was professional, solved the problem and fixed what was needed

Cindy S,

Burton, MI