Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Well Organized
June 11, 2026
Overall rating

Cornelius did a great job, sorting out our problem. Things I appreciated: Once a week Sears had an opportunity to move our appointment up. I was not able to take advantage, but it is a great thing to offer. Also, two days before, we received reminders, and the day of, a text letting us know to within the hour when Cornelius would be at the house. Much appreciated.

Edith T,

Honolulu, HI
knew the problem
June 11, 2026
Overall rating

Very knowledgeable and immediately saw the problem and fixed it.

Michael P,

Jacksonville, NC
timothy was friendly and a great serviceman.
June 10, 2026
Overall rating

he repaired my washer, was experienced and knowledgeable. he called with a time he would arrive and he was right on time.

Carolyn C,

Hiddenite, NC
Refrigerator repai
June 10, 2026
Overall rating

Courteous Worked above and beyond to assist with the issues Appreciated how hard he worked and how friendly

Diana H,

Benton City, WA
Service for LG Dryer
June 10, 2026
Overall rating

David and Sears provided me with some much needed relief. The belt in my dryer needed to be replaced. David knew how to open the dryer, and get it done quickly and professionally. The service cost what they said it would and there was no pressure toward an upsale at all.

Ilene S,

Norwich, CT
Bernardo is a true gentleman and an expert
June 10, 2026
Overall rating

Best service from bernardo,i would definitely recommend this agent. The repair order was completed in a timely manner. True professional

Cecilia C,

Van Nuys, CA
Cooktop
June 10, 2026
Overall rating

My technician was upfront about my claim. Unfortunately the part needed to fix my problem was not available so he was unable to fix our problem. After it was referred back to warranty company a replacement cooktop is ordered & hopefully your company will install it.

Gloria H,

Paris, TX
Good experience
June 10, 2026
Overall rating

Had a good experience, quick, polite and got the issue taken care of!

Jennifer B,

Hartville, OH
good job.
June 10, 2026
Overall rating

the technician came in did what he had to do, and he was done like work.

Monroe M,

Decatur, GA
Whatever
June 10, 2026
Overall rating

Jeremy was great. He seemed to know what he was doing and easy to communicate with. However, the whole Sears system is horrible. It seems impossible to get through to anyone to discuss anything, especially when Sears arbitrarily changes the service date.

Mary M,

N Chesterfld, VA