Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Sears is the best
June 11, 2026
Overall rating

Sears has the best people and we always get great service.

Jeffreyluci C,

Kerrville, TX
Freezer repair
June 11, 2026
Overall rating

Arrived within the scheduled time frame. Was very helpful in answering our questions

Tamra B,

Wilton, WI
Kenmore HF-4 Dryer repair
June 11, 2026
Overall rating

Great value. Quick service. Skilled technician. We are very pleased with the service.

Jerry G,

Richardson, TX
The Pilot Light was lite!
June 11, 2026
Overall rating

Nate came in and was able to diagnose the problem right away. He then proceeded to light the pilot light on my water heater. He also said I should probably look for the cost of a new water heater, because mine was kind of old, my words, not his. He was quick and on time. I normally call Sears for appliance repair because they come out and get the job done. Very good experience.

Fanta B,

Chicago, IL
water heater part replaced
June 11, 2026
Overall rating

Alex worked diligently and fast while replacing the part. he was friendly and professional.

Marva G,

Norfolk, VA
Excellent
June 11, 2026
Overall rating

Gentleman was polite and was so quick! He also explained what he was going to do in detail.

Caroline F,

Laurel, MD
Knowledgeable and professional
June 11, 2026
Overall rating

Sears could not ask for a better repair technician! Joanna was knowledgeable, professional and personable. She also cleaned up after the service was completed. I would highly recommend Joanna for your repair needs!

Marlene C,

Reno, NV
pleased with service
June 11, 2026
Overall rating

very knowledgeable and professional would be comfortable if i needed service again that he is the professional that's sent

Frederick B,

Detroit, MI
Technician Rating
June 11, 2026
Overall rating

Great job. Swift work and repair. He found the problem immediately.

Patricia K,

Ramsey, IL
Raul
June 11, 2026
Overall rating

Raul was very efficient, thorough and professional. Raul is one of the best technicians that I have ever had. Thank you!

Jim F,

Conroe, TX