Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Great service from John And Sears
June 11, 2026
Overall rating

John went out of his way to double check our washer leak. Friendly and knowledgeable. A+

David M,

Prescott, AZ
4 appliance repairs
June 11, 2026
Overall rating

Christopher was excellent and efficient. My only complaint isn't with Christopher, it is the amount of texts, phone calls and emails received from the AI system. I had 4 work orders and I received multiple communications on each.

Jeremy W,

Fredonia, KY
Ice marker
June 11, 2026
Overall rating

Very helpful and nice - fixed my problem I hope.

Kathy J,

Natchez, MS
Great work!
June 11, 2026
Overall rating

Alex did a great job - kept me informed as to his arrival time, knew his business and showed me exactly what he was doing on my washer. He put everything back in place and tested the washer before leaving. Very satisfied with his work.

Paula T,

Mcdonough, GA
Washer repair
June 11, 2026
Overall rating

100% professional work.; Well done. I have had nothing but great experiences with Sears repairs.

Nancy S,

Willard, MO
Repair
June 11, 2026
Overall rating

Aaron did a great job did not take him a long time I would recommend him to someone if they ask who was a good repair person.

Connie N,

Knoxville, TN
Phillip is the best!
June 11, 2026
Overall rating

Phillip was very professional. Told me the problem and showed me the broken part. He also showed me the new part and price. He was great at explaining everything step by step. He was very patient with my mother and I. I had to translate everything and he was great at explaining everything to me. I could not have had a better experience with a technician. Very grateful!

Elizabeth F,

Jacksonville, NC
Excellent service
June 11, 2026
Overall rating

The system was was repaired and the service man was excellent. The length of time that it took to get the job done was unreasonable though.

Leeann M,

Alvin, TX
Marcia kellogg
June 11, 2026
Overall rating

They were courteous,explained everything that was going on with my washer. Couldn't have ask for more.

Marcia K,

Louisville, KY
HC
June 11, 2026
Overall rating

He is very courteous and professional. He is knowledgeable about his work.

Herman C,

Pineville, SC