Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Service Feedback for Technician Eli
June 12, 2026
Overall rating

I would like to commend Technician Eli and his apprentice for the outstanding service they provided during their recent visit to our home. Both individuals arrived promptly and conducted themselves in a highly professional and courteous manner throughout the appointment. They performed a thorough technical evaluation of our Samsung dryer, carefully assessing the issue we were experiencing with stains on our clothing. After a detailed inspection, Mr. Eli clearly explained that the cause of the staining was not related to the dryer itself. His explanation was knowledgeable, honest, and easy to understand, which we greatly appreciated. Mr. Eli and his apprentice demonstrated excellent expertise, professionalism, and customer care. Their integrity and willingness to ensure we fully understood the situation gave us great confidence in their service. Overall, this was an excellent service experience. I highly recommend Mr. Eli and his team and would gladly welcome their assistance again in the future.

Gregory J,

Tyrone, GA
LG stove
June 12, 2026
Overall rating

Very knowledgeable and professional. He was able to diagnose the problem and fix it

Hin V,

West Islip, NY
Great Service great advice
June 12, 2026
Overall rating

Willie and team did a great job of checking our system. They did a great diagnosis and gave super advise on how to proceed. Thanks for great service

Bruce W,

Fuquay Varina, NC
Great job
June 12, 2026
Overall rating

Took the time to evaluate the problem and explain everything to me. Was friendly. Did a great job

Nicole D,

Melvindale, MI
Wonderful
June 12, 2026
Overall rating

James did a great job he was very thorough. He checked many things and found an electrical issue, and we are back online Thanks for GREAT SERVICE

Conley H,

Jacksonville, FL
Service my refrigerator
June 12, 2026
Overall rating

Took care of the problem right away he advise to allow time for it to cool and freeze

Michael O,

El Paso, TX
Dishwasher repair
June 12, 2026
Overall rating

Got the work done quickly and with a smile. Arrived on time.

Alan R,

Paris, TX
5
June 12, 2026
Overall rating

Joel is a good service he be sure to what in his power to fix what need fixing but in my my case my refrigerator was none repaire repairable but I thank for him been my service tech because he talk to me in explaining every detail that was going on I give him hi five great attitude in make you feel comfortable with the complete work he do

Maurice T,

Midway, FL
Technician
June 12, 2026
Overall rating

Much more knowledgeable than last technician .and was very friendly

Paula B,

Houma, LA
Washer technician
June 12, 2026
Overall rating

Robert replaced parts in a timely fashion and I am going to wash clothes tonite and make sure everything is good. Robert was both professional and friendly and I felt comfortable with him in my home.

Darlene C,

Kirkwood, NJ