Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Great service
June 12, 2026
Overall rating

Desmond arrived on time, quickly diagnosed my refrigerator problem and resolved it without an issue. Very friendly and professional demeanor.

Kulbir S,

Dublin, CA
Excellent!!!
June 12, 2026
Overall rating

Boris was professional, pleasant and polite!! He was also very knowledgeable. Boris explained every step of the way..what seemed to be a hard job to do he did it effortlessly and FAST!!! WE THANK YOU BORIS!!!

Shelba B,

Gastonia, NC
Dishwasher
June 12, 2026
Overall rating

Kenneth was polite, courteous, efficient and did a great job. He was easy to talk with and explained many things and gave helpful tips.

Georgia W,

College Grove, TN
Refrigerator Service
June 12, 2026
Overall rating

Excellent service, Lito identified the problem right away, gave a suggestion to help us get by while we waited for the parts to arrive. Came back to install new parts, unit is working great, Exceptional service.

William U,

Hilliard, OH
Excellent service
June 12, 2026
Overall rating

Daniel knew what the problem was , ordered the part right away and told me to call him as soon as it came in. It was there the next day and he added me to his schedule so I did not have to wait three more days.

Sharon H,

Franklin Park, IL
Great job! Excellent customer service
June 12, 2026
Overall rating

Thank you Victor for being so exceptional! It is appreciated!

Mike R,

Sorrento, FL
Ex+++++
June 12, 2026
Overall rating

Nobody better you can get. Has serviced our lawn tractor for years

James P,

Newton, NJ
Excellent Job
June 12, 2026
Overall rating

Clement was very professional and efficient. I appreciate his hard work and I"m so glad that my refrigerator is cooling.

Barbara C,

Charlotte, NC
Great service
June 12, 2026
Overall rating

Raul is very knowledgeable and knows the equipment. He was able to effectively diagnose and solve the problem. He returned quickly with the parts and did the repair.

Bill S,

Humble, TX
Finally someone who actually fixed it
June 12, 2026
Overall rating

So pleased with this service. We'd been jerked around by multiple companies who'd diagnose the unit in ten minutes, charge us, and then watch it fail again by the next summer. Brian was the difference. He actually took the time to find the real problem instead of slapping a quick fix on it. Honest, thorough, and clearly knew what he was doing. If you're lucky enough to get Brian out to your place, you're in good hands. Highly recommend.

David A,

League City, TX