Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Senior Tech
He was very polite and professional! Answered all my questions and was on time. Repair was made in a timely manner
Theodore P,
Jacksonville, FLHe did a good job
Everything was fine. The dishwasher is working ok. Thank you Hu
Lin B,
Laurel, MSThorough and Knowledgeable.
Saul was very knowledgeable and did a great job determining the cause of the error code and fully explained what would need to be done and the estimated cost around it.
Matthew G,
Darien, ILPaul rocks!
He didn't solve me issues only because the parts needed were the same amount of a new dishwasher but he answered all my questions on what I should order in his opinion. He was very professional fast and efficient
Jamie S,
Waterford, PAamazing service for my tech
amazing service for my tech couldn't have had better service
Rhonda A,
Ridgecrest, CAJayshawn Was Great...However...
Jayshawn was personable, quick, and clean. However, the services he provided have not made a difference. There is no difference in the functionality of our AC unit, and the house still stays fairly hot.
Bryan R,
Owens Cross Roads, ALExcellent Service
Alberto was exceptionally knowledgeable about the refrigerator service. He explained the issue and educated on what to do in the event the problem happens again. He was personable and I felt real comfortable with him in my home while I was alone. He even got me a discount. Great job Alberto. I have never had an issue with Sears coming out to fix any appliance I've had and I totally trust them.
Shawn F,
Dallas, TXcompletely satisfied
I have been fortunate to have had Isaac service my washer and dryer over the years. Isaac continues to be considerate, professional and clean when servicing my appliances and in explaining what needs to be done.
Veronica P,
Whittier, CADryer service
Jonathan was fast and did a great and efficient job.
Jesse P,
Beeville, TXReview of Kaylyn, and especially Sears
Kaylyn was very knowledgeable and efficient. I would recommend him to anyone for appliance work. However, Sears has been very disappointing. When Kaylyn came the first time to figure out what our problem was with a stove, he was able to solve the problem, order the part we needed, and set up the return date. But Sears ignored that date, told us late in the day we would have to reschedule, so we had to go through the scheduling process all over again. I find it hard to believe that Sears thinks it is okay to abuse a customer's time. We wasted a whole day waiting for nothing. Any other business I have dealt with gives the customer a realistic window, usually within two hours. I can think of no reason for Sears to treat a customer the way Sears did with this appointment. You charge if a customer doesn't cancel an appointment, but you do not see respecting an appointment with a customer.
Lynn S,
Clarkston, MI