Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Finally, a frig that works!!
Kevin was able to fix my frig in less than an hour. He was nice and quite capable. I'll definitely use Sears Home Services again if needed.
Emily W,
Hartwick, NYin communications is the worst
Technician was great, but the company is the worst. Its AI system kept telling me I would be charged in my home. Warranty told me to ignore them. The AI system was very harassing. I told my home Warranty not to use that company no more.
Frank K,
Hanover, PAprice
Gary was great I have a Problem with the price we found a dead hot wire did not fix was in the wiring harness did not want to replace I had wire ran hot wire to switch that worked so there was no repair should have been 139.00 Diagnostic fee not 227.00 labor charge ??????
Robert R,
Dallas, TXWill call again.
A good experience. The technician arrived promptly and was not only courteous and knowledgeable but also shared helpful information.
Elton M,
Rocky Mount, NCRepaired refrigerator
Seth was great in getting my refrigerator up and running.
Nadine J,
Henrico, VADavid's recent performance at my home
David was on time and very professional. Came in found out the problem and resolved it in a very short time. I am very pleased with his work and will recommend him any time I can in the future.
Michael S,
Norwich, CTInspect and gave advice
Kenneth inspected and gave advice on my 20 year old washer with broken Spyder. Thank you
Gary S,
Lakeland, FLTech was great
With that said - scheduling to get the tech in was the worst. I always sweared by Sears service - now I swear at it. Albert was sent out on May 21 to check out the problem with my air-conditioning system. He realized that the system had a leak in it and he didn't have the Freon to recharge the system. He rescheduled me for June 12 the earliest he could get me in on June 12. She has canceled my appointment without telling me and rescheduled me for a week later. Unacceptable.
Joseph C,
Bergenfield, NJSercvice call
John was very good. Respectful and professional. Knew what he was doing. I'm trying to cancell the contract and seem unable to do it. Please cancel the contract. Camille Sarros
Camille S,
Napanoch, NYRefrigerator Repair
Very knowledgeable person, I appreciated his honesty about issues with my old refrigerator.
Alice S,
Dowagiac, MI