Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

198.7K


Average Rating

4.7/5

Microwave repair
June 06, 2026
Overall rating

Did a great job, fast and professional blah blah blah

Michael G,

Cutchogue, NY
Sal was great!
June 06, 2026
Overall rating

He was professional & courteous. He explained what his service consisted of to my satisfaction.

Shirley P,

Salinas, CA
Washer repair
June 06, 2026
Overall rating

Was courteous and explained all repair actions from start to finish. Very pleased with Phillip's work

Leander H,

Midway Park, NC
Washer machine check
June 06, 2026
Overall rating

Stephen was very helpful and detailed with the issue on our machine

Karen P,

Cochranville, PA
Samsung dryer repair
June 06, 2026
Overall rating

My repair technician was fantastic! Very prompt, quick and knowledgeable. He did an excellent job repairing our dryer. I was amazed at how fast he did it. With that being said, I'm not sure I would ever bother with the extended warranty again. From the time our dryer broke and we put in the request, It was three weeks before we got it fixed. Seems really extreme to take that long for a broken door switch. also, I was sent notifications by text message to select one or two as an option for an earlier time in the week but no matter what button I pushed or what number I entered, it would not register or let me pick a sooner time.

Melissa W,

Colorado Springs, CO
fixed our kenmore refrigerator
June 06, 2026
Overall rating

The AI had our repair scheduled out for another week and 1/2 but the human repair man Lew looked at the schedule and said 'Hey, I can get out there and help these folks today' and he did! Loose wire connection - refrigerator works - no more living out of a cooler. Thank you Lew!

Michael C,

Cove, OR
Best service
June 06, 2026
Overall rating

William was extremely thorough and identified the issue. The repair was completed the same week. Very efficient!

Dianne H,

Queen Creek, AZ
Great Customer Service!
June 06, 2026
Overall rating

Thank you Russell! He is so nice and very knowledgeable and fixed my washing machine all under warranty!

Sheri S,

Lakemont, GA
Dryer service
June 06, 2026
Overall rating

I had a very good experience with the technician Robert S he was very knowledgeable and explained all my options I'm very satisfied with the service he provided.

Michelle N,

Cornwall On Hudson, NY
Dishwasher repair
June 06, 2026
Overall rating

Justin was very patient and explained everything in detail. I appreciate the customer service.

Lydia C,

Clovis, CA