Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Service technician
June 15, 2026
Overall rating

Very knowledgeable and professional. Explains the work that is going to be done and what to expect.

Donna R,

Phenix City, AL
Great job!
June 15, 2026
Overall rating

Chris was very friendly, professional and knowledgeable. He kept me informed about what he was doing and what needed to be done to resolve the issue.

Veronicaand J,

Hattiesburg, MS
Excellent!
June 15, 2026
Overall rating

Very nice young man. Diagnosed the problem very quickly and was able to fix it immediately. Very efficient. Makes your company look great!

Christopher E,

Morganton, NC
Dedicated Diagnostic technician
June 15, 2026
Overall rating

Jim was extremely efficient. He fixed various problems with the unit, and did it in a tight space without complaining. A very knowledgeable, professional, and pleasant repairman. Believe me and my experiences- the company he works for is lucky to have him.

Michelle H,

Bridgewater, NJ
Thank you!
June 15, 2026
Overall rating

Brett was professional, knowledgeable, and ordered the parts needed to fix my dryer. Thank you, Brett.

Gloria A,

Churchville, NY
A/C Technician
June 15, 2026
Overall rating

Service provider arrived one day earlier than original estimate. Quickly identified a part that was not working properly. I have cool air in the house and today temperature expected to reach 100 degrees plus. Technician was professional and explained the repair completed.

Charles R,

Pensacola, FL
5 Star Service All The Way
June 15, 2026
Overall rating

cannot say enough good things about Raquel. From the moment he arrived, it was obvious that I was dealing with a true professional. He showed up exactly at the scheduled time, quickly diagnosed the problem with my refrigerator's ice maker, and had all the necessary parts on hand to complete the repair immediately. What impressed me most was his expertise, efficiency, and attention to detail. He completed the repair in record time, explained everything clearly, and left the area clean and spotless. It's rare these days to find someone who is not only highly skilled but also dependable and respectful of your time. If you need appliance repairs, I highly recommend Rawie. His knowledge, professionalism, and outstanding customer service made this one of the best service experiences I've ever had. Five stars all the way!

Arthur D,

Hialeah, FL
James from Sears Home Services
June 15, 2026
Overall rating

James is Top Notch!!! On time, extremely informative and fully explained what was happening.

Sara L,

Saint Augustine, FL
Lu is the best!
June 15, 2026
Overall rating

Knowledgable and patient and dealt with all problems all at once instead of needing to come back repeatedly.

Devir K,

Woodmere, NY
Excellent service
June 15, 2026
Overall rating

Steven was very personable and professional, and solved my problem!

Pennie N,

Lexington, KY