Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Finally someone comes out who knows their job
First time in a long time that the person showing up to do the job knew what he was doing and could explain what and why. Was able to answer in plain English. And was on time!!
Joe H,
Montgomery, TXService
Arben knew exactly how to diagnose the problem, fixed it quickly and carefully, and explained everything that he was doing to us clearly, pointing to the various parts.
Christopher N,
Winchester, MADryer Service
Courteous, quick, and explained the resolution and provided a little detail on additional change we can make to the hose connected to the ground that would improve our dryer's ability.
Sergio M,
Mansfield, GATracy
Tracy was amazing… very knowledgeable regarding washer machine repairs…he did an excellent job with diagnostic of the problem and checked thoroughly to be sure it was working correctly. Tracy has excellent people skills and did an awesome job communicating with me what the problem could possibly be… SEARS is lucky to have him!
David M,
Painted Post, NYReview of service provided by Michael
The service provided by Technician Michael was exemplary. From the beginning, he called and gave us an estimate of his arrival time and continued to update us with his progress. When Michael arrived, his appearance was neat and professional. He was very personable and patient when speaking with us regarding our situation. Upon observing him diagnosing the problem, it was obvious that he was an extremely knowledgeable and efficient technician. When he completed his analysis, Michael apprised us of his findings, advised us of our options and answered all our questions. I don't know if it's mandatory, but he called us the next day to provide us with follow up information. My wife and I would like to thank Sears Home Services for providing us with such an outstanding technician!
Caroline M,
Perris, CADryer
Excellent and fast and professional. Very clean and very neat Would highly recommend.
Anne G,
Staten Island, NYExceptional service experience!
Chris Service technician was prompt arriving as scheduled, courteous, professional and explained everything from start to finish. Made sure all my questions were answered. Demonstrated work was completed and showed me the work that had been completed and what was causing the problem. Thank you Chris!!!
Monica V,
San Jose, CAGreat tech!
He was a knowledgeable and a pleasure to work with!
Courtney D,
Yuma, AZGood job
Very polite well mannered and honest with me. I would recommend him to work
Leonard, C,
Melbourne, FLDryer Fix
Richard helped figure out the loud noise issue with my dryer and recommend a repair. He's friendly and quick!
Athena K,
Boca Raton, FL