Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Thank you!!!
June 15, 2026
Overall rating

John was great. Great at customer care, communicating and his quality work. He came out first found out what the problem was then came back after the parts arrived to make sure that the washing machine was fixed; we really appreciate what he did for us.

Howard M,

Labelle, FL
Great
June 15, 2026
Overall rating

He got the work done quickly and concisely and it was all a very painless and professional experience.

Carolyn S,

Windsor, CA
Washing machine repair
June 15, 2026
Overall rating

I'm very appreciative of the job he does. He does his work promptly and gets the problem figured out promptly and correctly. My washer is doing its job just like it's supposed to and he's just left so kudos to Scott. Thank him very much.

Carla S,

New Home, TX
Oven Repair
June 15, 2026
Overall rating

Timely, Competent, thorough, personable. Provided helpful information regarding options if repair does not last.

Victor D,

Port Townsend, WA
Fixed washing machine
June 15, 2026
Overall rating

Very professional, respectful and nice. Would call again if I have appliance problems.

Mary T,

Albuquerque, NM
Great Guy
June 15, 2026
Overall rating

Jeff has been here for several issues and he has always been so professional and provides such great customer service! I would recommend him for any repair needs.

Lisa M,

Lincoln, NE
Michael was Excellent, the first guy not so much
June 15, 2026
Overall rating

The first technician showed up on Jun 9th, stated we needed to order parts and quoted an expensive fix. Repair was rescheduled to June 15th, a new technician, Michael, showed up, reviewed the situation and determined the parts were not needed, and that the actual service would be much less than the previous quotation. While we still need to be on the look out for for future issues with the old fridge, we avoided an unnecessary costly repair. Thanks. You guys send waaaayyyy too many emails and texts. I don't need to know multiple times a day that my appointment a week from now is still confirmed.

Brian B,

Ashburnham, MA
Excellent service. Very nice young man!
June 15, 2026
Overall rating

was very nice and knowledgeable. Excellent service and considerate gentleman

Francine E,

Dayton, NJ
Good job
June 15, 2026
Overall rating

He was super respectful and professional the two times he was here. His work is appreciated.

Matthew K,

Prescott Valley, AZ
Exceptional customer service
June 15, 2026
Overall rating

Thanks Joshua for you excellent service and professionalism. You showed great detail to your work and knowledge.

Rita B,

Lancaster, OH