Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Dishwasher repair
June 15, 2026
Overall rating

Curtis was a pleasure to work with. Excellent communication and follow through to resolve our problem

Sheridan K,

Saint Petersburg, FL
Great to work with
June 15, 2026
Overall rating

He explain it well and made sure my concerns was handled

Ashley U,

Geneva, IL
Great job
June 15, 2026
Overall rating

Vish did a great job. Very nice man. Explain what he was doing.

David M,

Minneapolis, MN
Repaired Dryer
June 15, 2026
Overall rating

Bill did a phenomenal job repairing my dryer. He was very professional and personal.

Tommy L,

Chattanooga, TN
5 star service
June 15, 2026
Overall rating

We had a very good experience with Jaime he was very helpful and knew his job very well. He got the job done in a very timely manner and explained everything to us in great detail where we could understand . I hope to have him every time we need service

Harlan Y,

St Pete Beach, FL
Dryer repair
June 15, 2026
Overall rating

Robert is professional and friendly He did a great job and if I ever have another appliance problem it would be wonderful to be able to ask for him to be our service person.

Ronnie C,

Santa Ana, CA
Air conditioning
June 15, 2026
Overall rating

Jacob was well aware of the problem. He was clear and very nice to talk to I thank him for that.

Surjit K,

Manteca, CA
Service Repair
June 15, 2026
Overall rating

Martin W. was very thorough, professional, polite and answered all my questions. I wish more service repair people were like him. Your company would do well to have Martin train service repair people.

Kathryn S,

Victoria, TX
JD was great!!
June 15, 2026
Overall rating

He is a gentle giant with a sweet soul! So courteous and great about explaining step by step what he was doing. Hopefully my washing machine is fixed after he replaced the hoses and put in a new control board, JD stayed to let washer go through a whole cycle. He asked me to contact Sears if I had any problems. Thank you Sears and JD.

Mary S,

Montgomery, AL
Complaint
June 15, 2026
Overall rating

Stuart was kind, so this complaint is not on him. When I called for service I said I wanted my gas line checked and vent cleaned. I know I was speaking to AI. 🙈 Never did she mention that you don't do those services. It wasn't until he was done, that I was told Sears did not do that service. I am not sure I will use Sears anymore.

Theresa S,

Flushing, MI