Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Great tech
June 16, 2026
Overall rating

Johnathan was a honest and respectful when he looked at the washer. I asked the probable cost of repair vs buying a new one and he said they would likely be close to the same price. I would recommend Seats Home Service to my friends. David Williams

David W,

Angier, NC
Professional and on time
June 16, 2026
Overall rating

Jason was professional on time, called when he was on the way and completed the work in a timely manner.

Edwin F,

Leonardtown, MD
David is the Best!
June 16, 2026
Overall rating

Excellent customer service, respectful, kind, and knowledgeable! So thankful they he will come to other counties to fix appliances!

Casey C,

Apple Springs, TX
Domingo
June 16, 2026
Overall rating

quick to complete the repair! friendly and it was great that he arrived earlier than expected!

Mary W,

Providence, RI
Amazing service!
June 16, 2026
Overall rating

One of the parts came broken in the order, Steve carried extra parts with him and made sure my dryer was fixed the same day. Thank you!

Samriddhi C,

Reading, PA
Exceeding Expectations
June 16, 2026
Overall rating

Extremely pleasant and knowledgeable when providing the service. He explained thoroughly the process and diagnosis and provided excellent customer service. My initial experience with my Sears Protect Home Warranty was extremely disappointing due to the AI component where I was unable to speak with an individual to discuss the First Three (3) Attempts to have a Service Technician make it to a scheduled appointment with no reason provided. On the final attempt Bryan made it to my location and provide prompt efficient service that will now keep me as a customer in the program. Please acknowledge his performance for saving / retaining this customer relationship based on his excellent service!

Andrew M,

Dover, NJ
Richard is the Best!
June 16, 2026
Overall rating

Richard is knowledgeable, works with foresight, is thorough and gets the job done Right the First time! He demonstrates great interpersonal skills and cares about the customer and his work! I would request him in particular to be my #1 go to for of my future A/C needs!

Marla S,

Rockledge, FL
Wonderful service!
June 16, 2026
Overall rating

Stephen was personable, detailed in his explanations, and resolved our dryer issue quickly.

Arianna K,

South Hadley, MA
refrigerator repair
June 16, 2026
Overall rating

Boris is a professional and a very compassionate person. He did an excellent job. And was on his way. Wish we had more repairmen like him.

Barbara S,

Kannapolis, NC
george miskiv
June 16, 2026
Overall rating

Stephen was extremely knowledgeable and efficient. He quickly diagnosed the issue, happened to have the necessary parts on hand, and successfully repaired my washer in under an hour. I am very satisfied with the service provided.

George M,

Chicopee, MA