Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

The repair man was on time and he was very fast
June 26, 2026
Overall rating

He did an excellent job and it did not take long

Jacqueline W,

Mineola, TX
Review
June 26, 2026
Overall rating

Great service. The technician was friendly and explained everything on site even show the product of where it had malfunctioning why it was replaced.

Tommie V,

Morton, TX
Kenmore washer repair
June 26, 2026
Overall rating

The repairman knew exactly what was wrong and ordered the part. Installed in quickly without problem! The main problem was we were rescheduled 3 times. Even after I confirmed each time. It's been over 3 weeks since Sears was here the first time. I'm very disappointed in this!!!

Gwen D,

Twentynine Palms, CA
Fast & efficient
June 26, 2026
Overall rating

Same day service call. Diagnosed and repaired in 45 minutes. Great job!

Thomas S,

Prescott Valley, AZ
Great Service
June 26, 2026
Overall rating

Robert kept me informed while he determined what parts are required. Determined that some parts are not available.

Michael A,

Jasper, TX
Work services
June 26, 2026
Overall rating

Good service left in good condition nice job very professional

Francisco M,

Miami, FL
Two igniter repairs
June 26, 2026
Overall rating

Tom was quick, efficient, and very professional. Very pleasant to work with.

Ann P,

Sewell, NJ
Owner
June 26, 2026
Overall rating

Excellent service and Moises an excellent technician. The only complaint I encountered was that the parts took two and half weeks to arrive. I believe this issue should be addressed by Sears Service.

Frank C,

San Juan, PR
Deborah Burt
June 26, 2026
Overall rating

Excellent work nice person also. Great timing not to long .

Burt D,

Whitman, MA
Superior service
June 26, 2026
Overall rating

Had the right tools to remove a bed sheet stuck in the drum. Also took the time to explain the warranty service to me. Unfortunately my washer/dryer is over 10 years old and the warranty is no longer applicable to these machines.

Candido J,

San Juan, PR