Central Air Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

229


Average Rating

4.5/5

Service man.
June 04, 2025
Overall rating

Knowledgeable and efficient in his work shows him experience would ask for his service again.

John P,

Chickamauga, GA
Awesome service-man!
May 28, 2025
Overall rating

I got a text and a phone call from the service man named Scott and I told him I was on my way please not to leave when I got there he had just got there and he was very kind and I showed him where the air conditioner was which happened to be in my special needs cat trailer and he walked in and didn't have a problem with all my kitties trying to get attention and move them to the side and fed them and he got on with taking care of business with no complaints about the kitties the smell or anything He was very professional very kind very accommodating I was so amazed that how wonderful he was when he could have been very ugly about the situation!! He figured out what was going on and said he had to make a phone call It would only be a few minutes and sure enough he got right back with me and told me the solution and it was such a wonderful experience and I would recommend him for everyone because his kindness and his thoroughness was just amazing He went above and beyond!!

Kimberly B,

Ashford, AL
HVAC Professional
May 20, 2025
Overall rating

Very professional and knowledgeable. Was a pleasure to meet Byron. Great customer service.

Jennifer S,

Baton Rouge, LA
Customer
May 16, 2025
Overall rating

Very good and very professional

Gary F,

Apex, NC
Great Service!
May 13, 2025
Overall rating

Mark did a great job repairing the broken on/off knob on my Kenmore A/C. He then confirmed that it was running well with no other repair required. Thanks to his persistence in finding a way to fix the knob, I did not have to replace the air conditioner. My sincere thanks to Mark for his patience and kindness to me.

Jo Ann Kiva,

Pasadena, CA
Courteous. Knowledgeable. Efficient.
May 07, 2025
Overall rating

Rendel was incredibly courteous, knowledgeable, and efficient in both determining and explaining the cause of the issue with my air conditioner. He is a true gentleman, and was a pleasure to have in my home. Sears set the bar high with this technician.

Jim H,

Bay Minette, AL
Service Excellence!!!
May 03, 2025
Overall rating

The Service that Gary provided was excellent. In an earlier visit he identified the problem and ordered the part. He returned to install and repair the unit. He did an excellent job. Gary repaired the unit in about an hour. He was courteous, professional and extremely knowledgeable.

Mike S,

Brookeland, TX
Technician
May 01, 2025
Overall rating

Hermon was very professional and very helpful. He went over the remote settings which I did not fully understand but do now. He also checked the unit inside and outside and said everything looked good. The noise I was hearing is common with this unit and nothing to worry about. Thank you for your service.

Emilie B,

Bellville, TX
Great job!!
April 29, 2025
Overall rating

Rick did an amazing job! Communion was great And service was excellent. Glad to have him out. He made me feel very confident in his work.

Jesse B,

Big Sandy, TX
Great technician
April 28, 2025
Overall rating

Andrew was on time, very professional, and courteous. He was able to identify the issue with my AC unit and we resolved the best option was to do nothing

William M,

Winnsboro, TX