Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.5K


Average Rating

4.8/5

My experience
December 04, 2025
Overall rating

All I can say it was a perfect experience with Neal.

Janice V,

Melbourne, FL
Excellent service
December 04, 2025
Overall rating

Technician was on time and efficient. The technician was knowledgeable and helpful.

Fred&linda O,

Lewes, DE
Easy
December 03, 2025
Overall rating

Got in and out real quick! Informative also. Vibes like a nice dude.

Cameron B,

Eaton Rapids, MI
Furnace check up
December 03, 2025
Overall rating

Elbert was very professional and very knowledgeable. A great asset to the company

Tim N,

Pickerington, OH
Maintenance Technician
December 03, 2025
Overall rating

Edmar did an excellent job checking both the dryer and washing machine. He was professional, polite, and left the area very clean.

Maria T,

Chapel Hill, NC
Adam was Excellent
December 03, 2025
Overall rating

He was friendly, fast and efficient. No bad reflection on him, that I didn't appreciate not being able to get through to talking to a real person while interacting with SHS sears home services. Also the AI said it would contact me if it had a faster initial appointment date. It did not. I got one myself, by calling the day after. Being that my heat was completely out in winter, was very stressful and I hated not being able to talk to a real person. Also online the reason fir the appointment was incorrectly posted (as a free service checkup) which gave me more anxiety.

Paul P,

Chicago, IL
On Time and Knowledgeable
December 03, 2025
Overall rating

My service technician arrived on time and was very experienced and knowledgeable. He was friendly and helped me clean my washer fabric softener dispenser.

Cherie B,

Salem, OR
On time and Knowledgeable
December 03, 2025
Overall rating

My service technician arrived on time and was very experienced and knowledgeable. He was friendly and helped me clean my washer fabric softener dispenser.

Cherie B,

Salem, OR
NICE JOB
December 02, 2025
Overall rating

thanks for you help you do great job cleaning my furnace.

Gerardo C,

Maywood, IL
Very knowledgeable and helpful
December 02, 2025
Overall rating

Very very very very very very Very knowledgeable and professional

Erica F,

Terre Haute, IN