Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.2K
Average Rating
4.8/5
Unprofessional customer service
I was unable to get to my phone in time to immediately make a payment as requested, due to driving conditions in the rain and carrying a toddler. The technician said he would withold work until he was paid showing no patience or effort to be flexible. He kept calling and calling, threatening to leave the job. Will not use this company again.
Ashlyn E,
Templeton, CACustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1707267858675
Poor service
Technician was unaware what to do. It was a simple preventative maintenance job and did not want to perform the task. In the future I don't want him back as it was a complete waist of everyone's time
John C,
Lake Forest, CACustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1707258741576