Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.5K


Average Rating

4.8/5

Technician did not give us any info about the system after i
October 25, 2024
Overall rating

The technician seemed ill prepared, he didn't have a ladder to accomplish his work inside the house. He had to ask us for that. He also after he finished the inspection, he didn't even give us any information as to the condition of the VAC system. he didn't tell us that it was in good working order. He didn't tell us it had any problems. He didn't tell anything. He just gave us a paper to sign that he was here and that was it so I was surprised at that because normally we would get some sort of information regarding the status of the system.

Rita A,

Tucson, AZ
Basic
October 22, 2024
Overall rating

I expected a thorough cleaning where you take the machine apart to clean. Running a cycle and cleaning the lint out the dryer is not a suffice cleaning

LH,

NY
sears tech
October 16, 2024
Overall rating

Bret did a excellent job of servicing my garage door opener. Thank you so much!!!!!!!

Elaine G,

Burnsville, MN
Refrigerator repair
October 15, 2024
Overall rating

Had me crawl under the sink to turn off water to ice maker. The system said he would arrive at 2:15. He didn't come until about 5. No problem if they would communicate, the "system" supposed to update the customer, but wouldn't. Sucky service , would of been so nice if they just didcwhs they said they would.

John M,

Fresno, CA
CUSTOMER SERVICE REVIEW
October 03, 2024
Overall rating

EXCELLENT CUSTOMER SERVICE PROVIDED BY JAIME! KEEP UP THE GOOD WORK. E.B. GRUNDY

Elton G,

Richmond, TX
Dryer fixed
October 02, 2024
Overall rating

Domingo was professional , thorough and very knowledgeable. He also gave great tips on maintaining the washer and dryer.

Michelle Q,

Lincoln, RI
technician
October 01, 2024
Overall rating

arrived 2 hours after what he texted and while he arrived before noon he stayed in his truck and did not enter my house until 12:15 p.m.???

Michael T,

Alexandria, VA
Repair
October 01, 2024
Overall rating

Very quick. Gone just after he got here. Hello goodbye

Russell S,

Valrico, FL
Ok experience
October 01, 2024
Overall rating

He didn't speak good English and it was hard to understand him and vice versa. It ended up working out ok but was frustrating for a bit

Christine E,

Pasadena, MD
Stove Range
September 24, 2024
Overall rating

No concerns. I am not sure why it need to be a minimum of ten words.

Debra G,

Mililani, HI